Senior Engagement Manager

DESCRIPTION

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:

- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives
- Distilling customer needs into clear technical requirements and map them to business objectives
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards

About the team
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS
- 5+ years of experience in cloud computing, preferably with AWS.
- 5+ Experience in project management of technical programs
- Experience in technical problem-solving and architecting end-to-end solutions
- Bachelor's degree in Computer Science, Information Technology, or related field
- Able to communicate effectively in English, within technical and business settings.

PREFERRED QUALIFICATIONS
- Project Management Professional (PMP) certification and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Ability to balance technical design decisions with business considerations
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Experience in financial business processes such as digital banking, payments, risk management, regulatory compliance, and more, to maximize cloud benefits, promoting agility and operational efficiency