Sr Human Resources Consultant, Disability Leave Services

Há 5 dias

Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiro

Bachelor’s Degree in Human Resources or any related field. - Relevant experience managing case or providing support to employees on disability, leave of absences, human resources, or employee relations functions - Intermediate to advanced proficiency in MS Word, Excel, Access, & PowerPoint and pulling data from multiple sources. - Fluency in written and spoken Spanish and English
- Experience handling negotiations
- Experience in union and non-union manufacturing, distribution and call center locations
- Experience working with confidential information
- Ability to build strong relationships and influence others while working in a cross functional environment, preferably with senior members of the business
- Employee relations and change management
- Experience working with government programs
- Customer service and communication skills, both verbal and in writing.
- Ability to diagnose problems, identify and drive appropriate solutions
- Ability to work with all levels of business contacts to include:

- Physicians - Disabled employees - Managers - Employee family members - Attorneys - Claim adjusters - Private investigators - Case Managers
- Critical thinking skills - ability to make independent decisions in grey areas utilizing SOPs and internal policies

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