Manager, Technical Account Management Practices
2 semanas atrás
About the job:
The Red Hat Services team is looking for a Manager to join us in any of our office locations in São Paulo, Brazil. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and continually develop their professional skills, standardize the TAM role and deliverables, and actively promote the TAM business in the entire organisation. As a Manager, you'll need to demonstrate leadership and build on your own experience to inspire, enable, and develop your team members.
What you will do:
Provide direction, coaching, and mentoring to increase your team's capabilities, develop their competencies, and ensure that goals and expectations are met- Manage, recruit, train, and develop your team- Manage the collection, aggregation, interpretation, and reporting of organizational performance metrics to be used by management and operational leaders to guide strategic business decisions- Provide guidance to associates within the established company policies; recommend changes to policies and procedures- Promote and guide continuous professional and personal development of team members- Support sales cycles across our portfolio of offerings, work with the sales teams on understanding the subscription consumption and work throughout the year to maximize the value our customers are getting from their subscriptions- Actively promote and sell the Red Hat’s technical account management service and support the sales teams in helping customers understand the value add of this service- Maintain the appropriate levels of margin for the technical account management business within your region- Ensure that critical escalations are handled in a timely and customer-centric manner- Build and maintain relationships with our customers
What you will bring:
Ability to identify potential, develop people, and motivate and build a team- Very good written and verbal communication skills in English- Excellent problem-solving, communication, and time management skills- Ability to collaborate effectively with associates from diverse cultural backgrounds- Good business sense- Advanced english level is required- High-level technical understanding of our portfolio is a plus#LI-FV1
-
Manager, Technical Account Management Practices
1 semana atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job:The Red Hat Services team is looking for a Manager to join us in any of our office locations in São Paulo, Brazil. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and...
-
Technical Account Manager
Há 7 dias
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
-
Technical Account Manager
Há 3 dias
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
-
Technical Account Manager
Há 3 dias
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
-
Technical Account Manager
Há 4 dias
São Paulo, SP, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
-
Technical Account Manager
4 semanas atrás
São Paulo, São Paulo, Brasil GRAPHISOFT Tempo inteiroJoin to apply for the Technical Account Manager role at GRAPHISOFT 1 month ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at GRAPHISOFT Graphisoft empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our...
-
Technical Account Manager
3 semanas atrás
São Paulo, Brasil GRAPHISOFT Tempo inteiroJoin to apply for the Technical Account Manager role at GRAPHISOFT 1 month ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at GRAPHISOFT Graphisoft empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our...
-
Manager, Account Management
3 semanas atrás
Sao Paulo, Brasil Adyen Tempo inteiro**This is Adyen**Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...
-
Technical Account Manager
1 semana atrás
São Paulo, Brasil Graphisoft Tempo inteiro**About Graphisoft**: **About the Role**: As a **Technical Account Manager** you will be the trusted technical advisor and advocate for our largest and most strategic customers. You will ensure their success by addressing their unique needs with care, urgency, and expertise while driving long-term partnerships that fuel mutual growth. This role is perfect...
-
Technical Account Manager
1 semana atrás
Sao Paulo, Brasil UiPath Tempo inteiroOverview: Our Technical Account Manager team executes upon a wide variety of customer technical enablement efforts, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath. The Technical Account Manager is entrusted with some of UiPath’s largest and most strategic customers, working with...
