Customer Solutions Architect

Há 5 dias

Rondônia, Brasil Humanitec Tempo inteiro

**Customer Solutions Architect - Cloud Infrastructure (Remote)**:
Help companies build their **ideal Internal Developer Platforms (IDPs)** with **Humanitec**. If you're passionate about **cloud infrastructure, Kubernetes, and platform engineering**, this is your chance to work with cutting-edge technology and help leading organizations transform how they build and scale their platforms.

**About Humanitec**:
Humanitec is at the forefront of the platform engineering movement, enabling enterprises to build Internal Developer Platforms (IDPs) that empower developers and accelerate innovation. Through PlatformEngineering.org and PlatformCon, we're seeing rapid global adoption of IDPs—and we’re growing our Customer Success Engineering team to meet this demand.

**The Role**:
As a **Customer Solution Architect - Cloud Infrastructure,** you'll be the go-to expert for organizations transitioning from DevOps to platform engineering. You'll work hands-on with leading cloud-native technologies, helping customers design, implement, and optimize their IDPs using Humanitec and other cutting-edge tools. Your expertise will not only help customers but also directly influence Humanitec’s Platform Orchestrator, shaping the future of our product.

In this role, you will:

- Partner with customers to understand their **cloud infrastructure and platform needs**.
- Design and implement **scalable IDP solutions** using Humanitec.
- Debug and optimize **Kubernetes-based environments**.
- Work with **IaC tools** such as Terraform, OpenTofu, and Pulumi.
- Troubleshoot **multi-cloud setups** across AWS, GCP, and Azure.
- Provide **technical guidance** and best practices tailored to customer stacks.
- Present findings, lead technical discussions, and coordinate action plans.
- Collaborate with internal teams to **improve Humanitec’s products**.
- Represent Humanitec at **industry events, conferences, and community meetups**.

This is a **remote-first** role with a global scope, primarily supporting customers across **Europe, Asia, and Oceania**.

**What We’re Looking For**:

- 3+ years of experience in Platform, Cloud, Infrastructure, SRE, or DevOps engineering.
- Deep expertise in at least one major cloud provider (AWS, GCP, Azure); certifications are a plus.
- Hands-on experience with Kubernetes deployment, management, and debugging.
- Strong proficiency in Infrastructure as Code (IaC) tools (Terraform, OpenTofu, Pulumi).
- Familiarity with cloud-native tools (CI/CD, observability, networking, security).
- Excellent customer-facing and communication skills.
- ** Timezone: UTC +2 to UTC +6 (EMEA focus, Oceania support).**
- Willingness to travel occasionally.

**Why Join Us?**:
Work on the future of platform engineering in a fast-growing space.
Fully remote with a diverse, global team.
Competitive salary and equity in a high-growth company.
Hands-on impact—help shape our cutting-edge Platform Orchestrator.
A culture that values transparency, inclusion, and collaboration.

**Our Hiring Process**:
**Ready to drive the future of platform engineering?**

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