Consultant, Client Project Management

Introduction:
Project Manager to join a Professional Services team whose mission is to focus on the client, offer innovative solutions and high value services that take advantage of our local knowledge of the customer and the market as well as the entire range of products of LSEG

Job description:
Project Manager has a key contribution in delivering the value of the whole firm to our customers by establishing and facilitating Project Governance /Compliance of our Client Projects sought at improving the key performance indicators of faster revenue recognition, improving profitability and predictability, improving customer experience, and handling user problems through strong relationships with both Internal and External key collaborators. The role will also require focusing on maintaining and crafting clarity around a coordinated view of the status and health of the client projects by developing independent, objective, accurate, clear and concise reporting.

**Responsibilities**:

- Be the interface of REFINITIV to the clients and lead the clients’ expectations during the project execution stage.
- Assume a leadership role in the implementation of e-commerce solutions and Enterprise Platform projects. Generate the work plan and all the documentation of the project together with the Integration, Architecture and Development consultants, customer workflow, compilation of customer requirements, integration of solutions, configuration and installation of systems, training, and quality assurance
- Handles one or more technical solution projects that relate to critical business goals for the global business partners
- Be involved in the pre-sales process to ensure the solution has reasonable scope and cost estimate
- Develops and supervises detailed project plans, including schedules, resource plans, communication plans, risk mitigation plans and issue resolution plans
- Lead the financial aspects of the project to ensure the profit
- Track and resolve issues across multiple LSEG/Refinitiv and client work streams involved in the project.
- Proactively identify and provide mitigation plans for any potential risks to the project’s overall success.
- Develop a professional rapport with the internal and client project teams that you collaborate with and maintain an excellent level of client satisfaction.
- Report status of the projects using various MS office tools to present the appropriate level of detail based on the target audience.
- May act as primary work with the client regarding deliverables, change requests, and sign-off on status and requirements.
- Experience in the financial services sector (Banks) implementing treasury solutions, e-commerce solutions, risk management solutions (Desirable)
- Knowledge of financial markets and understanding of business requirements, the ability to work in a demanding environment to meet customer deadlines is a plus.

Preferred skills:

- Strong organization, interpersonal, & communication skills
- Shown ability to engage a wide range of partners in a matrix organization
- excellent analytical problem-solving skills
- Experience in Software Development Life Cycle(s)
- Agile development experience is a plus
- Proactive personality and proven leadership skills
- Experience in partnering with internal & external team members
- Strong oral and written communication skills
- +5 years of Project Management experience in customer on-site implementations.
- Use of Microsoft Project, key requirement or other PM Management tool. Excel and BI knowledge

**Education**:
BS/BA required; Preferably in Computer Science, MIS, Mathematics, Engineering or a combination of equivalent education and experience

PMP and Agile Certification strongly desirable

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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