Client Intake Specialist

Há 3 dias

Brasilia, Brasil SERVING IMMIGRANTS Tempo inteiro

Estamos en busca de vendedores para brindar a nuestros clientes potenciales la mejor experiência. Se requiere la combinación correcta de habilidades telefónicas, empatía y la capacidad de investigar la raíz de sus problemas. - No se requiere necesariamente experiência legal previa, pero se requiere la capacidad de aprender rápidamente sobre el sistema de inmigración._ **Responsabilidades**: - Recibir llamadas telefónicas y correos electrónicos de personas y empresas que se comuniquen con la empresa e involucre a nuevos clientes en conversaciones significativas para conocer sus necesidades y comprender su visión para el futuro. - Transmitir la confianza y empatia de que podemos ayudar a clientes potenciales con sus asuntos de inmigración comercial - Comprender y ayudar al cliente a comprender la diferencia entre "costo" y "valor" - Aprenda a vender servicios legales: maneje la consulta, transmita un sentido de urgencia, comprenda las necesidades de los prospectos y cómo podemos ayudarlos, haga que el cliente contrate a la firma y pague el anticipo, y supervise la transición sin problemas del asunto del cliente a el equipo legal - Haga un seguimiento con los prospectos que no se comprometieron, para mantener la puerta abierta para que la empresa los ayude. - Entrar datos básicos para crear registros de prospectos y clientes en nuestros sistemas de seguimiento. - Use el sistema de seguimiento en línea para generar informes y compilar métricas sobre el volumen y la calidad de los clientes potenciales y las tasas de conversión de ventas. - Demostrar habilidades de comunicación excepcionales Desempeñará un papel integral en la creación de experiências memorables para los clientes. Esta importante posición implica deberes administrativos completos relacionados con la admisión y retención de clientes. Esta posición no requiere "llamadas en frío". Más bien, ayudará a personas, empresas que llaman o visitan nuestra firma o a quienes visitará en la detención de inmigración para comprender mejor los beneficios de contratar nuestra firma. Necesitamos un miembro del equipo que pueda tomar el control de la experiência del cliente al ser el primer punto de contacto, obtener el compromiso y luego incorporar a la persona como cliente de la empresa. Tipo de puesto: Indefinido Idioma: - Inglés (Deseable) - Portugués (Deseable)

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