Business Process Executive

1 dia atrás

Colombo, Brasil Michelin Tempo inteiro

Business Process Executive

KEY EXPECTED ACHIEVEMENTS
- Ensure all the processes insourced into the Shared Services Center are properly documented, signed, and maintained in designated storages/locations.
- All the other Key documents centered to the Insourced Processes are prepared, signed and kept in designated storages/locations.
- Ensure All Changes to Processes are timely captured documented and approved.
- Play a key role in all the process related discussions, meetings to identify requirements to changes and facilitate decisions to be made.
- Play a key role in development and achievement of process improvements for specific process insourced by the Shared service.
- Contribute in SAP implementation workshops to ensure business processes are designed and implemented as per the standards.
- Drive the Process Change Control Forum in the shared service center to ensure compliance in process management and ensure efficiency through process changes.
- Carry out business Processes Audits and identify noncompliance to agreed processes and report to Immediate supervisor and management team.
- Play a key role in defining requirements and select new tools / technologies and implementing such tools and technologies to support organization operations.
- Carry out fact finding surveys, bench marking exercises, analyses and report result to supervisor.
- Record and report on all the issues related to Shared Services Center Processes and Procedures to the Supervisor.
- Maintain SSC mindset, discipline and highest levels of productivity and efficiency as a member in the SSC team.
- Work closely with the Continuous Process Improvement Manager to identify, promote and build awareness of the control elements in every process
- Work closely with other SSC leadership teams in relation to Processes, and other Processed based documentations to be Changed, approved, and improved.
- Play a major role in continuous improvement projects to contribute in execution of projects and maintain required documentations. Live the resource mobilization practice in shared services center and Back up resources at critical situations or crisis time including team leads.
- Assist in Shared Service Resource management process by analyzing, forecasting tracking and reporting on resource requirements and utilization.
- Carry out automation design, development and implementation using Programming VB++, Microsoft programs, and advance automation tools.

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