Software Support

Há 2 dias

Campinas, Brasil 4flow Tempo inteiro

4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can be combined with transport processing and billing to form an integrated transport management system (the 4flow iTMS).

What your new challenge will look like

A 4flow Software Support person is the point of contact for any bugs, unusual system behavior or other related issues in our integrated.- Provide excellent software support via our ticketing system & phone.- Respond to customer inquiries and request.- Assist in identifying, troubleshooting, and resolving reported issues.- Handle 2nd level support from external and internal customers for our 4flow Software Products.- Deliver fast solutions or workaround within the agreed SLA with the customer.- Work closely together with our 3rd level for deeper product knowledge and participate with further improvement of our products.- Coordinate with other internal teams and departments for better customer service.

Why you belong at 4flow- Complete training related to software or university studies (university or fh; other study courses or training courses are also conceivable if there is a high level of connection to the software theme in particular)- Fluency in English (written and spoken)- Available to work 10:00 am to 07:00 pm (BRT)- First practical experience (1 - 1.5 years) in software support and desirable most complex software operation- Good technical understanding- Enjoys customer contact, as well as high customer orientation and service- Patient nature, explained with pleasure- Friendly, open, and confident appearance (on the phone)- High willingness to learn and ability to quickly become familiar with new issues- Flexible and committed, also regarding support for working hours- Highly communicative and social competence (customer orientation)- Resilience and stress resistance in high workload situations or in situations with unpredictable events- High confidentiality- Analytical skills- Motivation for 4flow- Desirable: Reference to logistics or logistics know-how

What we offer

Come join us 4flow offers a clearly defined vision, excellent job security, and outstanding opportunities for your individual development. As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package.

Please upload an English version of your resume when applying.

  • Software Support

    Há 15 horas

    Campinas, São Paulo, Brasil 4Flow Tempo inteiro

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries.The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization.In addition, the planning results can...

  • Software Support

    1 dia atrás

    Campinas, São Paulo, Brasil 4flow Tempo inteiro

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...

  • Software Support

    Há 2 dias

    Campinas, São Paulo, Brasil 4flow Tempo inteiro US$104.000 - US$130.878 por ano

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...

  • Software Support

    Há 3 dias

    Campinas, São Paulo, Brasil 4flow Tempo inteiro US$104.000 - US$130.878 por ano

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...

  • Software Support Specialist

    1 dia atrás

    Campinas, São Paulo, Brasil beBeeSoftware Tempo inteiro R$35.000 - R$40.000

    Software Support SpecialistWe're seeking a skilled Software Support Specialist to provide exceptional technical assistance to our customers. This role involves responding to customer inquiries, identifying and troubleshooting reported issues, and delivering timely resolutions.Main Responsibilities:Offer top-notch software support through various...

  • Software Support Specialist

    Há 2 dias

    Campinas, Brasil e.Mix Informática e Serviços Eireli Tempo inteiro

    e.Mix has been a software development provider for over 26 years, serving various industries such as foreign trade, construction, technology, customs terminals, and telecommunications. Our software handles millions of customer operations annually, boosting productivity, accuracy, and cutting costs. We are a leading software developer in process management,...

  • Software Support Specialist

    2 semanas atrás

    Campinas, Brasil e.Mix Tempo inteiro

    e.Mix has been a software development provider for over years, serving various industries such as foreign trade, construction, technology, customs terminals, and telecommunications. Our software handles millions of customer operations annually, boosting productivity, accuracy, and cutting costs. We are a leading software developer in process management,...

  • IT Support

    Há 2 dias

    Campinas, Brasil Quattris Global Tempo inteiro

    **: - Installation and troubleshooting of IT hardware and software devices.**: - Working with remote teams** **Job Types**: Part-time, Temporary Pay: R$90.00 - R$180.00 per hour Application Question(s): - Are you based in Campinas or nearby area? **Experience**: - IT Support: 2 years (required)

  • Corporate Support Specialist

    Há 7 dias

    Campinas, São Paulo, Brasil beBeeOrganization Tempo inteiro R$25.000 - R$35.000

    **Corporate Support Professional**: We are seeking a highly skilled and organized individual to provide comprehensive support across all levels of our organization.The selected candidate will be responsible for various key tasks, including employee benefits administration, time sheet management, and document control. Additionally, the role requires...

  • Agricultural Support Specialist

    1 semana atrás

    Campinas, São Paulo, Brasil beBeeAgricultural Tempo inteiro US$50.000 - US$85.000

    Job Opportunity:Agricultural Support SpecialistAbout the Role:This role involves delivering technical assistance to various stakeholders in the agricultural sector.Onboard new partners by providing hardware and software support.Offer timely and efficient technical support via email, phone, web conferences, and in-person meetings.Establish and maintain...