Client Operations Team Lead
Há 6 horas
Client Operations Team LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleWe-re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides.You'll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, youll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands-on leadership role ideal for someone with BPO or service delivery experience whos ready to step into broader responsibility.Key ResponsibilitiesAct as the primary operational contact for assigned client accountsMaintain regular check-ins to ensure satisfaction and retentionTranslate client expectations into clear guidance for talentCoach team members on quality, productivity, and communicationMonitor attendance, output, and workflow adherenceTrack deliverables and ensure tasks move on scheduleMaintain and reinforce SOPs across accountsAddress issues early and resolve misalignments calmly and professionallyQualifications2–5 years experience in BPO, operations, or client-facing rolesExperience managing client relationships and supporting retentionExperience coaching or guiding team membersStrong English communication and organization skillsComfortable managing multiple accounts simultaneouslyApply here: https://operationsarmy.com/application
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Client Operations Lead
Há 6 horas
São Paulo, Brasil OpsArmy Tempo inteiroPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleWere hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides.Youll...
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Client Operations Lead
3 minutos atrás
São Paulo, Brasil OpsArmy Tempo inteiroPosition Type: Full-TimeLocation: Remote We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients to understand expectations,...
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Kyc Operations Team Lead
1 semana atrás
São Paulo, Brasil Wise Tempo inteiro**Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them...
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Client Operations Lead | São Paulo | Remote
53 minutos atrás
São Paulo, Brasil Opsarmy Tempo inteiroPosition Type: Full-Time Location: Remote Apply here: About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts.This role focuses on keeping operations aligned, performance on track, and communication clear on both sides.Youll work closely with clients to...
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FinCrime Operations Team Lead
3 semanas atrás
São Paulo, Brasil Wise Tempo inteiroFull-time Compensation: BRL 15400 - BRL 15400 - monthly Company Description Wise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission...
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FinCrime Operations Team Lead
3 minutos atrás
São Paulo, Brasil Wise Tempo inteiroCompany Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part...
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Operations Lead
1 semana atrás
Sao Paulo, Brasil Shopee Tempo inteiroDepartmentOperations- LevelExperienced (Team Lead)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Business Operations Senior Lead
4 semanas atrás
São Paulo, Brasil Uber Tempo inteiroJoin to apply for the Business Operations Senior Lead role at Uber About The Role We are looking for an individual who has strong analytical skills, as well as strategic business sense. In this role, you will lead a highly impactful part of our ridesharing marketplace, driving Pricing and Core operations optimization improvements. You will also be a teammate...
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Channel Team Lead, Amzl Hub Brazil
Há 6 dias
São Paulo, Brasil Amazon Logistica do Brasil Tempo inteiro**DESCRIPTION**: Managing regional operations and delivery performance. Oversees daily channel operations, including supply routes, HCP network, and delivery metrics. Works with Process Management teams to optimize operational efficiency and cost performance. Manages relationships with key stakeholders including DS teams and carriers. Key Deliverables: 1)...
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FinCrime Operations Team Lead
2 semanas atrás
Região Imediata de São Paulo, Brasil Wise Tempo inteiroFull-time Compensation: BRL 15,400 - BRL 15,400 - monthly Company Description Wise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a...
