Remote Web

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Web & Systems Administrator (100% Work From Home) 

Location: Remote from Latin America

Position Type: Full-time

Salary: $3,000 - 3,500 USD/month paid via Payoneer

Schedule: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time

Job Overview:

We are seeking a highly reliable and technically skilled Remote Network and Computer Systems Administrator to join our client's team. This is a crucial role for maintaining the stability and security of their online infrastructure in an extremely time-sensitive business environment. The ideal candidate will possess a strong foundational knowledge of network administration, web development technologies, and a proven ability to manage critical systems independently. Reliability, strong work ethics, and a robust internet connection are non-negotiable requirements to ensure continuous operations and avoid costly downtime.

Responsibilities: 

System and Network Maintenance

• Data and System Backups: Proactively manage, monitor, and maintain all system, server, and website backups to ensure data integrity and rapid recovery. Regularly test backup restoration procedures.
• Hosting Management: Serve as the primary point of contact and technical liaison with our hosting providers to troubleshoot, escalate, and resolve all infrastructure-related issues promptly.
• Website Migration: Perform site and server migrations as needed, ensuring zero-downtime transitions and thorough post-migration verification.
• System Integrity: Monitor network performance and system resource utilization to identify potential issues and implement preventative measures to maintain high uptime and performance.
• Security: Assist with security monitoring and initial incident response, ensuring all systems are patched and protected against common vulnerabilities.

Website & Application Administration

• WordPress Management: Administer and maintain a variety of WordPress installations, including core updates, plugin management, and theme customizations.
• Web Development Support: Utilize knowledge of HTML and basic PHP to implement minor fixes, troubleshoot display issues, and make content updates across our websites.
• Wireframing & UI/UX: Possess the ability to create basic website wireframes and mockups to aid in design discussions and feature planning.
• Membership Software: Manage and support our current membership management software platform, including configuration, user data management, and integration troubleshooting.
• SaaS Evaluation and Adoption: Demonstrate a strong capacity for rapid and independent learning of new Software-as-a-Service (SaaS) applications at a moment's notice. This includes quickly evaluating new services for integration potential, mastering their configuration, and understanding their fit within the company's existing toolset.

Communication, Work Ethic, & Support

• Task Management: Ensure all tasks, projects, and reported issues are followed through to successful completion in a thorough and timely manner, meeting all necessary deadlines and quality standards.
• Customer Service: Provide occasional, professional customer service and technical support to users regarding system access, account issues, and basic troubleshooting (e.g., login, password resets).
• Language Skills: Must have good English speaking and writing proficiency as a secondary language to clearly and effectively communicate complex technical issues with team members, vendors, and customers.

Qualifications, Skills, and Key Competencies:   

• Proven experience as a Network and/or Computer Systems Administrator, or in a highly related technical role.
• Deep practical knowledge of WordPress administration and maintenance.
• Familiarity with web development fundamentals, including HTML and basic PHP scripting.
• Experience administering and troubleshooting Membership/Subscription Management Software.
• Demonstrated expertise in managing, executing, and validating data backup and recovery procedures.
• Experience working directly with hosting providers and managing DNS/domain settings.
• Exceptional technical agility and proven ability to rapidly learn, configure, and troubleshoot new SaaS platforms and services.
• Exceptional sense of reliability, strong work ethics, and proven ability to manage and complete projects on schedule; capable of working autonomously and managing time effectively without close supervision.
• Must possess a reliable, high-speed internet connection and a functional remote office setup.
• Excellent problem-solving skills and attention to detail, especially in high-pressure, time-sensitive situations.

Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
 
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
 
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don't qualify for will not improve your chances and may affect future applications.
 
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication. 
We appreciate your interest and look forward to reviewing your application

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