Account Solution Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Account Solution Engineer - Core SMB

Also known as a Pre-sales Consultant, Sales Consultant, Pre-Sales Engineer, Sales Engineer, or simply SE, you'll be a key player in the sales cycle, delivering thought leadership and designing solutions that enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology.

The Account Solution Engineer acts as a trusted advisor to customers while guiding them through their digital transformation journey.

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.

• Understand the customer's needs and position Salesforce's products as the best solution to solve unique challenges.

• Demonstrate a deep understanding of the client's industry and technology as it relates to Salesforce solutions.

• Develop and deliver innovative custom solutions, building and presenting tailored Salesforce product demos to key decision-makers to address business challenges and demonstrate value.

• Participate in product, sales, and procedural training and certifications to maintain the knowledge necessary for success in the role.

• Meet quarterly and annual objectives set by management.

• Respond efficiently to RFPs.

• Lead the technical side of the sales cycle.

• Show curiosity and drive for career growth by engaging in internal training programs and mentorship initiatives.

Required Qualifications

• Experience implementing Digital Transformation strategies and delivering measurable success for customers.

• Proven record in solution engineering, consulting, delivery, or training within an enterprise software organization (we welcome diverse backgrounds).

• Strong oral, written, presentation, and interpersonal communication skills.

• Excellent time management skills in dynamic environments.

• Ability to collaborate effectively as part of a team to solve problems in fast-paced, energizing environments.

• Inquisitive, practical, and passionate about technology and knowledge sharing.

• Eager to understand why and how things work.

• Skilled at researching information, experimenting, focusing deeply on topics, and solving complex challenges.

• Strong ability to explain ideas clearly and keep audiences engaged.

• Willingness and ability to travel occasionally.

• Experience will be evaluated based on alignment with core role competencies (e.g., extracurricular leadership roles, military service, volunteer work, etc.).

• Fluency in Portuguese and English.

Preferred Qualifications

• Understanding of customer business requirements across multiple industries, with knowledge of industry-specific solutions.

• Salesforce product knowledge and certifications, particularly in Sales Cloud, Service Cloud, and Agentforce.

• Knowledge of Data Cloud is a strong plus.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.