IT Infrastructure Network Engineer

KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technology

• Location: Indaiatuba/SP – Remote work model
• Language requirement: English fluency (B2/C1 mandatory)
• Open for two levels of experience — Junior and Mid-Level - both focusing on LAN/WAN/WLAN networks, Cisco environments, and ITIL process adherence.

SUMMARY OF POSITION AND OBJECTIVES:

The IT Infrastructure Network Engineer will be responsible for planning, configuring, maintaining, and enhancing the corporate network infrastructure, ensuring connectivity, performance, and security across environments.

This role will play a key part in supporting and continuously improving the network (LAN/WAN/WLAN), working with routers, switches, firewalls, VPNs, load balancers, and automation — within a global scope and in collaboration with international teams.

RESPONSIBILITIES:

• Configure, monitor, and maintain local and remote networks (LAN/WAN/WLAN);
• Perform troubleshooting and resolve connectivity and performance incidents;
• Participate in network upgrade, expansion, or automation projects;
• Work within ITIL processes (change, incident, and problem management);
• Develop and maintain technical documentation;
• Ensure compliance with security and governance policies;

Junior

• Support research and implementation activities under supervision;
• Perform configurations and maintenance of limited complexity;
• Gradually develop technical knowledge and autonomy.

Mid

• Design and implement high-availability corporate networks;
• Work independently on medium-scale projects;
• Configure network protocols and architectures (VLAN, STP, OSPF, BGP);
• Drive continuous improvement and contribute to automation practices (e.g., Ansible).

REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
• Fluent English (spoken and written) required.

Experience and Technical Knowledge – Junior

• Familiarity with Active Directory, DNS, and DHCP;
• Experience with Cisco switches/routers, firewalls, and related device support;
• Experience in technical documentation for effective planning and execution;
• High level of proficiency with MS Office, Visio, and project management tools.
• Knowledge of laboratory operations and processes is a plus;
• Experience with system development lifecycle (SDLC) methodologies is desirable.

Experience and Technical Knowledge – Mid

• Familiarity with Active Directory, DNS, and DHCP.
• Experience maintaining technical documentation to ensure effective planning and execution.
• High level of proficiency with PC-based software, including the MS Office suite, Visio, and project management tools.
• Solid experience with Cisco switches/routers, firewalls, and related device support.
• Experience in planning and implementing local and wide area networks (LAN/WAN/WLAN).
• Professional experience in planning and implementing Layer 2 network design and protocols (STP, VLAN).
• Hands-on experience in planning and implementing corporate networks with dynamic routing (OSPF, BGP).
• Experience applying System Development Lifecycle (SDLC) methodologies.
• Previous experience in a reference laboratory or a similar regulated/controlled environment.
• Experience with automation platforms such as Ansible.
• Knowledge of reference laboratory operations and processes is a plus.
• Knowledge and management of System Development Lifecycle (SDLC) methodologies are an advantage.

ADDITIONAL INFORMATION:

• Location: Indaiatuba/SP
• Advanced and/or fluent English is mandatory, as the role involves working with international teams
• Work Model: Remote
• Contract type: CLT (Brazilian labor law employment contract)

Escolaridade Mínima: Ensino Superior

Idiomas:

• Inglês (Nativo)