Strategy & Operations Director

Há 4 dias

São Paulo, São Paulo, Brasil Lindh Executive Search Tempo inteiro R$90.000 - R$120.000 por ano

We are looking for a
Strategy & Operations Director
to play a key role in shaping and scaling patient care operations for a fast-growing digital health company. You'll be responsible for defining what patient care means at scale, leading a rapidly expanding team, and ensuring operational excellence as we grow from ~50 to 200+ people within a year. The position reports to the Global Director.

This role sits in São Paulo, Brazil, and it's an
on-site
position. If you're not in SP, you need to be able to relocate.

This is a hands-on leadership role for a
builder
-- someone who thrives on designing systems from scratch and solving complex problems in a fast-paced, consumer-focused environment.

Core Responsibilities:

Strategic Planning

  • Define and implement patient care strategy across multiple health categories
  • Balance proactive vs. reactive care approaches
  • Design and scale new services

Team Leadership

  • Lead and scale a high-performing operations team (50 → 200+)
  • Hire, onboard, and develop new team members
  • Drive performance management and uphold quality standards

Technology & Product Collaboration

  • Partner with central product and tech teams to improve efficiency
  • Identify, scope, and prioritize operational challenges
  • Champion tech-enabled solutions that reduce linear staff growth

What We're Looking For

  • 8+ years of professional experience being:
  • 3–4+ consulting, strategy roles or investment banking
  • 3–4+ years in operational leadership and scaling roles essential
  • Experience growing teams
  • Strong problem-solving ability and structured thinking
  • B2C experience strongly preferred
  • Builder mentality: construct, don't just maintain

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