Sales Support Coordinator

Introduction

Steel & Tube, one of New Zealand's leading providers of steel solutions and a proud New Zealand company with over 70 years, is on the hunt for a sharp Sales Support Coordinator to join our North Coil & Purlins team in the Roll Forming division. Reporting to the National Manager, Coil & Purlins, you'll keep our customer service on point, support steady business wins across our customer base. If you're a natural communicator with a knack for the building world, this is your chance to blend relationship magic with hands-on precision in a lively, team-driven setup.

You'll be the trusted go-to for our top clients, supporting their goals and quick-fix needs to spot growth chances and smooth out any bumps along the way. You'll dive into orders, whether straight from customer emails or by the sales crew, while nailing every detail in Microsoft Dynamics AX, from purlin specs pulled via NC software to production timelines. It's all about that seamless flow: clarifying tech queries, whipping up fab sheets and run sheets, syncing with production and logistics for spot-on picking, packing, and deliveries. You'll even lend a hand to the National Manager on admin fronts, keeping everything humming with your eye for accuracy and remaining cool under pressure. It's rewarding work that feels like you're truly building something solid.

Key Responsibilities:

Nurture key customer ties, tackle challenges head-on, and lock in smart pricingProcess orders via AX, create docs, and handle dispatch from start to finishManage direct email orders and sales input with laser-sharp accuracyBack the National Manager on admin to keep the wheels turning

About You:

Building industry know-how would be an advantage, but not essentialCustomer service wins, plus top-notch numerical and comms skills, are criticalA pro at building rapport, solving puzzles, and breaking down the tricky stuff simplyDetail-focused, multitasking, who lives for great service and team supportSolid in Microsoft Office; AX or strong CRM experience is a big plusBusiness, customer service, sales, or marketing qualifications are a bonus

Why Join Us? Steel & Tube's all about our core values: United, Open, Trusted, Integrity, and Accountable. We have strong development paths and the buzz of shaping NZ's big projects. Jump into a welcoming crew where your smarts make a real difference.

Apply Now. Ready to support our sales success and client cheers? Hit apply and let's chat, your spot with Steel & Tube in Auckland awaits

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