Senior Business Analyst

Há 2 horas

Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro

About The Role
NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in the OSS , particularly in Resource Inventory and Service Orchestration for different Telecom domains – IP/MPLS, DWDM, MW for B2B and B2C services as well as the Data Migration aspect of those. In this role, you will act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, migration, and testing phases of projects.

Role & Responsibilites

  • Identify, collect, clarify, and organize functional requirements for new solution features and change requests
  • Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
  • Design solution components, including object models, flows, user interfaces, and integration interfaces
  • Configure products to meet specific customer requirements and ensure proper solution delivery
  • Validate customer business needs and drive improvements in existing products and solutions
  • Capture and share best practices to support pre-sales activities and solution positioning
  • Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projects
  • Perform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenance
  • Conducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
  • Participate in the development of new modules and components
  • Preparing data mapping and data validation documentation within the scope of ETL processes

Required Experience

  • Strong analytical and problem-solving skills
  • Excellent skills in object-oriented design (generalization, classification, decomposition, correlation, unification, decision tables)
  • University technical degree (maths, physics, IT, telecommunications, programming)
  • Experience in software product development and implementation (telecommunications domain preferred)
  • Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks
  • Experience in OSS fulfillment and assurance processes for services and resources for one or several from the following: IP, Carrier Ethernet, SD-WAN, GPON
  • Knowledge of UML or other object modeling notations and practical use of data modeling tools
  • Solid knowledge of relational and NoSQL databases
  • Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
  • Understanding of network management protocols and languages: YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLI
  • Good knowledge of SQL
  • Experience using JSON for data exchange is a plus
  • Understanding of REST services is a plus
  • Understanding of software development lifecycles (RUP, Agile, etc)
  • Good technical English writing and communication skills
  • Minimum of 5 years of experience in senior network engineering or analytical roles
  • Availability to work from the office on a Hybrid mode from either our São Paulo or Campinas offices.

Education

  • Bachelor's degree in Computer Science, Telecommunications, Maths, Physics or related field

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