Senior Business Analyst
Há 24 horas
About The Role
NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in the OSS , particularly in Resource Inventory and Service Orchestration for different Telecom domains – IP/MPLS, DWDM, MW for B2B and B2C services as well as the Data Migration aspect of those. In this role, you will act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, migration, and testing phases of projects.
Role & Responsibilites
- Identify, collect, clarify, and organize functional requirements for new solution features and change requests
- Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
- Design solution components, including object models, flows, user interfaces, and integration interfaces
- Configure products to meet specific customer requirements and ensure proper solution delivery
- Validate customer business needs and drive improvements in existing products and solutions
- Capture and share best practices to support pre-sales activities and solution positioning
- Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projects
- Perform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenance
- Conducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
- Participate in the development of new modules and components
- Preparing data mapping and data validation documentation within the scope of ETL processes
Required Experience
- Strong analytical and problem-solving skills
- Excellent skills in object-oriented design (generalization, classification, decomposition, correlation, unification, decision tables)
- University technical degree (maths, physics, IT, telecommunications, programming)
- Experience in software product development and implementation (telecommunications domain preferred)
- Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks
- Experience in OSS fulfillment and assurance processes for services and resources for one or several from the following: IP, Carrier Ethernet, SD-WAN, GPON
- Knowledge of UML or other object modeling notations and practical use of data modeling tools
- Solid knowledge of relational and NoSQL databases
- Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
- Understanding of network management protocols and languages: YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLI
- Good knowledge of SQL
- Experience using JSON for data exchange is a plus
- Understanding of REST services is a plus
- Understanding of software development lifecycles (RUP, Agile, etc)
- Good technical English writing and communication skills
- Minimum of 5 years of experience in senior network engineering or analytical roles
- Availability to work from the office on a Hybrid mode from either our São Paulo or Campinas offices.
Education
- Bachelor's degree in Computer Science, Telecommunications, Maths, Physics or related field
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