Ocean Import Analyst
1 dia atrás
Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Job DescriptionSer o principal ponto de contato do cliente de modo a atende-lo com excelencia, profissionalismo e cordialidade buscando melhorias operacionais no dia-a-dia e atuando de maneira constante nas melhores opções de serviço e tarifa;
Entender os serviços das Companhias Marítimas / Co-loaders e capacidade disponível para atendimento do mercado local;
Conhecer os diferentes tipos de clientes e mercadorias que transportam;
Conhecer o processo de importação e exportação de acordo com os procedimentos locais e do produto (políticas internas);
Ter dominio da precificação e condições de crédito dos clientes;
Desenvolver relacionamento com os clientes da carteira;
Desenvolver relacionamento com os prestadores de serviço;
Criar e atualizar os Procedimentos Operacionais de cada cliente atendido (SOP) recorrentemente
Fazer follow-up e atualização dos sistemas de embarque de acordo com a rotina operacional estipulada pelo gestor;
Cadastrar novos embarques nas plataformas oficiais da empresa;
Conferir e aprovar documentações de embarques (quando necessário) e garantir que tudo está dentro dos conformes;
Atualização diária dos embarques de acordo com as informações dos sistemas internos e companhias marítimas;
Gerenciar os alertas automaticos dos clientes;
Enviar alertas de chegada com documentos finais para os clientes (Pré-alerta);
Monitorar as atividades diárias com os clientes e comunicar ao Gerente e Supervisor/Coordenador qualquer inconsistência;
Oferecer suporte à Gerência / Supervisão em reuniões de avaliação de performance dos clientes, bem como com necessidades operacionais do dia a dia;
Auditar as pastas eletrônicas de cada embarque para ter certeza de que temos todos os documentos e comunicações apropriadamente salvos em ambiente interno.
QualificationsFormação e ou especialização em Comércio Exterior ou Relações Internacionais;
Inglês fluente.
Additional InformationModelo de trabalho 100% presencial.
Conhecimento em logistica internacional.
Nosso pacote de beneficios engloba:
Vale Refeição;
Vale Alimentação;
Convênio médico e odontológico;
Seguro de vida em grupo ;
Oportunidades de adquirir ações da Expeditors;
VT;
Auxílio creche.
Gympass
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