Technical Support Assistant

Há 7 dias

Osasco, Brasil Danfoss Tempo inteiro

Job Description

Job Title: Technical Support Assistant

Req ID: 47451

Job Location (Short): Osasco, BRA

Employment Type: Full Time

Segment: Danfoss Climate Solutions Segment

Job Category: Sales

Work Location Type: On-site

The Impact You'll Make

As our new Technical Support Assistant, you will provide support to end customers across our operations, resolving technical questions, commissioning Danfoss products for different applications, and supporting warranty processes.

What You'll Be Doing

In this role, you will be responsible for supporting our end customers by:

  • Finding solutions to technical questions and application-related issues
  • Handling warranty processes and product allocation for use in Brazil
  • Ensuring the best possible customer service experience
What We're Looking For
  • Product warranty processes
  • Product code extension processes for use in Brazil
  • Phone and email support to end customers and the internal sales team
  • Review of technical documents and manuals
  • Organization of the work environment
What You'll Get from Us

  • We promote from within and support your learning with mentoring, training, and access to global opportunities.

  • You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.

  • We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.

  • You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about—we think they're pretty great.

Ready to Make a Difference?

If this role excites you, we'd love to hear from you to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Information at a Glance

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than people, serving customers in more than 100 countries through a global footprint of 95 factories.

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