Senior Business Analyst

SENIOR BUSINESS ANALYSTS
If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world.

What is in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?
NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in the Telecom OSS domain, particularly in Service Fulfillment and Service Activation for B2B and B2C services. In this role, you will lead a team of business analysts and act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, and testing phases of projects.

What are your responsibilities?

• Identify, collect, clarify, and organize functional requirements for new solution features and change requests
• Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
• Design solution components, including object models, flows, user interfaces, and integration interfaces
• Configure products to meet specific customer requirements and ensure proper solution delivery
• Validate customer business needs and drive improvements in existing products and solutions
• Capture and share best practices to support pre-sales activities and solution positioning
• Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projects
• Perform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service order management and service orchestration, Network operations and maintenance
• Conducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
• Participate in the development of new modules and components

What skills and experience will you need for this role?

• Experience in OSS fulfillment (Order Management, Orchestraion) and assurance processes for services and resources for one or several of the following networks: IP, Carrier Ethernet, SD-WAN, GPON
• Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
• Understanding of network management protocols and languages: YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLI
• Knowledge of UML or other object modeling notations and practical use of data modeling tools
• Knowledge of relational and NoSQL databases
• Minimum of 5 years of experience in senior network engineering or analytical roles
• Understanding of software development lifecycles methodology (RUP, Agile, etc)
• Strong analytical and problem-solving skills
• Excellent skills in object-oriented design OOD (generalization, classification, decomposition, correlation, unification, decision tables)
• Experience in software product development and implementation (telecommunications domain preferred)
• Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks
• Fluent English writing and communication skills
• Availability to work from the office; Hybrid mode from either Sao Paulo or Campinas office

Education

• Bachelor's degree in Computer Science, Telecommunications, Maths, Physics or related field

"All of our job opportunities in Brazil are open to people with disabilities (PWDs)"/ "Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs)"
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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