Compliance Oversight Officer

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Compliance Oversight Officer

Our fast-paced Compliance team is looking for a Compliance Oversight Officer with experience in performing compliance oversight procedures in the payments and/or finance industry. A successful candidate must have strong communication, critical thinking and analytical skills. This person must be able to work as a business partner to connect with a wide range of teams, including risk, legal, finance and sales, and provide pragmatic advice and guidance to build sustainable growth.

What you'll do

• Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering reviews, ongoing monitoring and terminations, in line with the compliance oversight program; 
• Identify critical risks to the business through quality assurance testing and partner with first line stakeholders to complete remediation;
• Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs;
• Develop quarterly reporting on compliance program performance and deliver to management;
• Deliver training to teams as part of uplifting oversight methodology and proper control adherence; 
• Lead customer oversight reviews where required to identify risks and assess corresponding mitigating controls;
• Proactively create efficient and data-driven approaches to oversight solutions; 
• Collaborate with the compliance team on the further development of the compliance program; 
• Contribute in the planning and execution of the annual compliance governance program;
• Support key initiatives that assess and enhance Adyen's controls for core functions, such as onboarding, risk-based due diligence, and ongoing monitoring;
• Drive the development of oversight methodology relating to first line business processes; 
• Advise the business on enhancement of compliance procedures as required.  

Who you are

• You have 2-4 years experience in a role within a second line compliance team, oversight function, and/or internal or external audit function;
• You are able to speak and write fluently in Portuguese and English;
• You are an analytical thinker and problem-solver possessing the ability to be meticulous and detail-oriented to draft and monitor on the implementation of relevant business processes, procedures, and policies;
• You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them;
• You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience;
• You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality;
• You are comfortable and confident being the primary contact within the region, representing the team's responsibilities;
• You have solid interpersonal skills and are specifically able to liaise and connect with a variety of internal and external stakeholders, as well as Merchants, from varying disciplines and cultures; 
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.