Consulting Engineer 3
1 dia atrás
International technology and consulting company with a deep level of knowledge and experience both in the mobile technologies market and in the new-tech sector.
Consulting Engineer 3
- Location: Sao Paulo
- Remoto
- Full Time
MSI Americas is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society.
Job description:
- Works as On-Site Engineer on customer premises, Sao Paulo - Brazil, 5 days per week, 8 hours a day. The work will be done along with customer´s Engineering and Operations departments.
- Works with customer to plan, design, implement, configure and/or diagnose Cisco products, services and solutions, interfacing with Cisco´s teams (e.g. NCEs, Project Manager, Support and TAC).
- Acts as a focal point for problem resolution in assigned customer engagements.
- Takes leadership role in execution of delivery projects.
- Supports presale activities and translate business requirements into solution design.
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. Aligns technical deliverables to customer business outcomes.
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals
- Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.
- Creates, reviews and approves project deliverables e.g.
- Design recommendations, MOPs, Implementation/Change Management Plans.
- Typically interacts with individual contributors, managers, and customers regularly. Engages with sales teams on pre-sales activities
- BSc Computer Science or equivalent plus 5-8 years of relevant work experience.
- Advanced degree strongly preferred.
- Experienced in work on customer´s premises.
- Knowledge of Nexus, Wireless, Routing & Switching, Cloud and Datacenter Technology.
- Knowledge of Network Security Concepts is desirable. Portuguese speaking, writing and reading.
- CCNP certified. CCIE is desirable.
- Advanced English speaking, reading and writing, to better communicate with Cisco´s engineers/TAC.
- Communications skills.
- Pro-active approach
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