Senior Delivery Manager

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

About the role:

We are seeking a driven and strategic Senior Delivery Manager to create and manage an overall project plan including budget, schedule and resources for one or more o9 engagements. You will monitor and report progress and changes against the plan, ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners, and act as primary interface with the client regarding deliverables, changes, and sign-off on status.  

What you'll be doing:

• Manage all aspects of the project including budget, timeline, and scope

• Proactively communicate any changes to the budget, timeline and scope

• Creates and execute project plan

• Revises project plan as appropriate to meet changing needs and requirements

• Identifies project resource requirements

• Provide regular project communication and status reporting

• Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance with all policies and procedure, security, travel expenses

• Review invoices and ensure they are accurate and paid in a timely manner

• Establishes strong relationship with the customer across all departments

• Manage scope and make trade-off recommendations between scope, timeline and budget

• Ensure the right focus and balance between tactical and strategic objectives of the project

• Track deliverables and ensure sign-off from all agreed upon stakeholders

• Document, monitor and mitigate risk related to all aspects of the project including scope, timelines, user acceptance, user adoption and business value

• Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues

• Manage project quality and assist with periodic project quality reviews

• Work towards enhancing customer's perception of value that o9 brings to the table

• Explore new business opportunities and develop them in close partnership with o9 Client Manager

• Manage project escalations in a timely and effective manner

• Generates Statements of Work and customer proposal documents for any incremental work

• Conducts performance reviews and provide guidance, feedback, coaching, mentoring and developmental experiences to junior members of the team

• Assesses project performance and document lessons learned to increase institutional knowledge.

• Ensures project team adheres to o9 methodologies and quality standards

What you'll have…

• Education: Bachelor's or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred

• Experience:

  •  5 or more years of professional experience managing supply chain transformation initiatives and client relationships

  • 5 or more years of relevant project management experience

• Skills: 

  • Knowledge of the planning process in the retail industry particularly in customer-facing supply chain solutions with a global brand

  • Experience with enterprise application deployment (e.g.  SAS, Oracle, SAP, JDA)

  • Strong presentation, negotiation, and communication skills

What we'll do for you…

• Competitive salary and benefits.  

• Stock options to eligible candidates

• High growth organization - very strong entrepreneurial culture and no corporate politics

• Support network: Work with a team you can learn from and every day

• Diversity: We pride ourselves on our international working environment

• Social: Fun after-work activities like Friday Socials. If you're in the office, feel free to join these events in person.

• Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us.

• Work Life Balance:

• Feel part of A team:

• Impact the planet positively:  

More about us… 

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey