Sr Customer Quality Engineer
Há 3 dias
Main Responsibilities:
- Coordinate the communication of product, process and supplier changes to customers through meetings with the customer and departments involved;
- Ensure responses to customers by obtaining an appropriate action plan for Quality issues; Lead RCCA (8D) meetings involving customer nonconformity notifications;
- Evaluate and approve with the finance team the non-quality costs in the customer's plant;
- Lead customer visits to our plant by coordinating the activities involved;
- Maintain the database on defects and failures (SAP) through constant updating of information;
- Participate in the development of new products through the representation of quality in relevant meetings;
- Provide correct customer reimbursement through the distribution and approval of invoices and customer debts to the responsible departments;
- Support Quality team with information, direction and recommendations;
- Support the customers through scheduled visits and technical support
- Support the team in the development of new products;
- Support to arrange preparation of PAPP's / ODT's documentation for customer submission;
- Assist customers in the areas of Quality through scheduled visits and technical support;
- Achieve good relationship with customer representatives;
Qualifications:
- Bachelor's Degree in Mechanical or Production Engineering;
- Knowledge in IATF16949, ISO14001, ISO50001, ISO45001; VDA 6.3;
- Experience in Quality area preferably in the automotive industry and its practices;
- Advanced English
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- The chance to make a significant impact on the company's success
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