Sr System Administrator

The Company is a global manufacturer of foam products and just in time assembly & sequencing for diversified products offers innovative urethane and bead foam technologies, to serve the automotive industry and several other business sectors around the globe. Since its inception in 1978, the company has grown to more than 60 facilitiesthroughout North and South America, Europe and Asia Pacific.
The key competitive strength for the Company continues to revolve around its people and their commitmentto improve everything they do. With over 8,000 employees worldwide, The company is focused on evolvingworkplace safety, sustainable environmental stewardship and enduring customer satisfaction, in each of the marketsthey serve.

Values and Principles
? Health, Safety & Environment
? Honesty, Integrity and Trust
? Respect People and Diversity
? Learn, Improve & Innovate
? Responsibility, Accountability & Performance
? Entrepreneurial Spirit

Leadership Competencies
? Building Relationships
? Business Acumen
? Leading Change and Innovation
? Drive for Superior Results
? Global Perspective
? Leadership
? Developing Others

Role Purpose (Description of the purpose of the role a candidate can expect to deliver on)
This position is responsible for providing deployment, support and maintenance of servers & storage services. This
includes ensuring the stable operation of IT data centers and computer rooms across our operations. The Servers and
Storage Analyst will require the ability to manage multiple priorities, including help desk tickets, daily tasks and projects,
while working closely with other team members. It requires a person that can remain flexible and can effectively
collaborate across technology teams and global business units. As a member of the IT Infrastructure & Operations
team, the role contributes to the development and execution of the I&O strategy and ensures its alignment with the
enterprise's IT strategy and the delivery of capabilities required to achieve business success

Major Responsibilities and Activities
(Description of key responsibilities and activities a candidate is expected to perform in this role)
% of time (Total
needs to be 100%)
Executes projects to enhance current system's hardware and storage capacity to
support required application and data storage needs.
Performs analysis of available options to enhance performance and reliability;
responsible for selection and acquisition of equipment.
Maintain Data Center Operations at the corporate and plant environments to meet
Service Level Agreements
Responsible for WPS and 5S in the Data Centers Globally.
Plan and execute Data Centre Disaster Recovery failovers as required by the Service
Level Agreements
Design, install, and maintain Corporate and Plant server hardware, software, and
peripherals across the enterprise as required by the assigned Project.
Monitor, measure, and optimize performance of all network data center. servers and
storage equipment ensuring maximum uptime.
Reports Data Centre uptime, Data Centre Disaster Recovery, Power Consumption,
Servers and Storage metrics as required by the Manager IT Infrastructure
Analyze, diagnose, and resolve Data Centre and Sever issues to successful resolution
or escalate as appropriate.
Respond to assigned help desk tickets, for technical network Server support ensuring
timely feedback and closure.
Identify, research, and resolve technical problems for individuals and groups in an
efficient manner, recognizing the proper course of action to take, communicating and
escalating severe issues as appropriate.
Provide escalated support for the Service Desk and perform Level II and Level III work
as required.
Provide technical training for the Service Desk as required
Communicate highly technical information to both technical and non-technical personnel
Implement data center, network security, data integrity, and file system security
standards, processes, and procedures as defined.
Perform knowledge transfers among team members by preparing and maintaining
documentation for networks, systems, processes, procedures, written instructions, and
solutions to problems.
Collaborate with team members to identify and recommend process, network, system,
hardware, and software improvements and/or upgrades.
Maintain knowledge of developments in relevant technologies and their use in the
industry, making recommendations when appropriate.
100
Doc WGW-AB-HRS-F-035-EN Uncontrolled Copy- CONFIDENTIAL Page 3 of 5
Revision date: January 2015
Position Title
Sr. System Administrator
Department Information Technology
Assist team members as needed.
May be required to travel outside the State or country.
Available to work after hours and weekends as required.
May be required to transport equipment using personal vehicle between multiple facilities
within assigned service area, as directed by Manager.
Other duties and projects as assigned by Manager.
Demonstrated Root Cause Correct Action analysis, report generation, and presentation
to customers.
Must have strong communication skills and the ability to articulate task management,
priorities, and issues.
Demonstrated project timeline management skills.
Demonstrated track record of service level management.

Technologies:
Windows Server, Active Directory design and management, Group Policy customization, VMware
vCenter, NetApp SAN, DELL PE servers, Veeam Commvault

O365, Microsoft Azure, Azure ATP , Defender ATP,ADFS and Proxies

Familiar with Monitoring Tools -PRTG , SCOM

Preferred Qualifications
MINIMUM QUALIFICATIONS, FORMAL EDUCATION, CERTIFICATION OR EQUIVALENT
Bachelor's degree or equivalent in computer science, or Engineering,
ITIL Certified, Microsoft and relevant Certification, VCP, SCCM, CCNA will be an added advantage.
WORKING EXPERIENCE – NATURE & LENGTH
3+ years of experience working with network monitoring tools Extensive working knowledge of networking
standards, protocols, security, troubleshooting, and performance tuning.
5+ Years of experience working with Microsoft and IBM operating systems and implementing complex
virtualization solutions using VMware vSphere with clustered storage, with high availability capabilities
virtualization tools.
5+ years of service provider technical support of AS 400, enterprise Windows environments with domains,
multiple sites and centralized services. 3+ Years of Experience Working with Azure Cloud and O365 Suits.
Knowledge of Cloud Backup technologies such as Veeam/Evault and SAN, IBM Storage.
Knowledge of networking technologies, including TCP/IP, VLAN's, Ethernet, switching, firewalls, DNS and DHCP