SuccessFactors Support Analyst

Há 3 dias

São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro R$90.000 - R$120.000 por ano

Job Title: SuccessFactors Support Analyst

Location: Remote- Brazil

Type: Contract

Language: English & Portuguese- C1 Level

Job Description:

  • Indefinite-term support and improvement project.
  • Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible.
  • Base técnica -The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability As a member of the Service Delivery Organization an SuccessFactors Onboarding Support Analyst to support and maintain our SAP SuccessFactors Onboarding module 20 The ideal candidate will assist in the smooth execution of onboarding processes manage system tickets and serve as a liaison between HR IT and end users This role focuses on ensuring new hires experience a seamless and compliant onboarding journey

Job Responsibilities

  • Provide deep functional technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components
  • Understand the global template and regional solutions designed and developed by Solution Delivery teams and resolve the tickets, keeping the solution intact. Perform thorough testing, including regression testing, before releasing any solution for final user validation.
  • Understand and follow ADM IT processes in performing all day-to-day activities
  • Understand the ADM IT Service Management process, update incident, problem, and service tickets regularly and accurately, and document resolution in the service management tool
  • Design and configure minor enhancements following the ADM standard configuration naming standards document, and the Functional design documents
  • Provide technical input in support of audit requests as needed
  • Follow regulatory compliance and Security standards
  • Partner with other process and system experts to identify and implement business process continuous improvement opportunities
  • Provide day-to-day support for the SuccessFactors Onboarding module 20, resolving issues and responding to user queries
  • Troubleshoot system errors, onboarding task failures, and data flow inconsistencies
  • Monitor integrations between Onboarding and Employee Central EC
  • Assist with configuration updates, testing, and deployment of changes related to onboarding templates, steps, forms, and workflows
  • Manage user roles and permissions related to the onboarding process
  • Collaborate with HR Talent Acquisition and IT teams to support continuous improvement and process alignment
  • Generate reports and dashboards for onboarding status compliance and metrics
  • Participate in system upgrades, regression testing, and deployment activities
  • Provide user support documentation and training for learners and administrators

  • SAP SuccessFactors Administrator

    Há 5 dias

    São Paulo, São Paulo, Brasil Lubrizol Tempo inteiro R$90.000 - R$120.000 por ano

    Join Our Thriving Team at Lubrizol as a SAP Functional SuccessFactors Module AdministratorUnleash Your Potential. At Lubrizol we're transforming the specialty chemical manufacturing industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real...

  • Support Analyst

    4 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Decision group Tempo inteiro

    Nível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk. Experience in AMS...

  • Application Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil OMP Tempo inteiro R$80.000 - R$120.000 por ano

    We're a game changer that optimizes supply chains of the world's leading companies with our very own smart software and services.Are you passionate about solving complex problems? Do you have the analytical mind and technical skills to get there? Ready to join a place where smart solutions meet human collaboration?Does this sound like you? Then you could be...

  • sales support analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil OEMPREGO Tempo inteiro R$30.000 - R$60.000 por ano

    Segunda a Sexta-feira - 08:30 às 07:30hConferência e análise de faturas de fornecedores operacionais;Inserção de dados nos sistemas;Estudos de histórico de fornecedores em caso de disputa;Emissão de relatórios para envio à Matriz;Contato constante com a Matriz;Suporte à equipe sempre que necessário.Requisitos:Ensino Superior Completo em Logística...

  • Senior Support Analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil Oitchau Tempo inteiro R$90.000 - R$120.000 por ano

    We are Oitchau, a fast-growing technology startup transforming how businesses manage time and attendance through intelligent HR solutions.We offer a comprehensive SaaS platform, mobile apps (iOS and Android), a tablet app, an open API, and native integrations with partners.Our Support team ensures clients have a seamless experience across all our products....

  • Support Analyst

    4 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Decision group Tempo inteiro

    Nível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk. Experience in AMS...

  • Trading Support Analyst

    Há 3 dias

    São Paulo, São Paulo, Brasil ION Tempo inteiro US$60.000 - US$120.000 por ano

    The RoleFidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus around the support and training of new and existing users of the Fidessa equities trading and risk management platform. This platform provides high-speed access to global equities...

  • Customer Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Operative Tempo inteiro R$40.000 - R$60.000 por ano

    Only apply if:You are fluent in English (only English resumes will be reviewed)You can commute twice a week to our SP Office.OPERATIVE OVERVIEWOperative powers the business of media. With over 300 media companies as clients, $ 40 billion+ in revenue processed, and 25,000+ worldwide users, Operative accelerates revenue growth for the largest and most...

  • Salesforce Support Analyst

    Há 3 dias

    São Paulo, São Paulo, Brasil Thomson Reuters Tempo inteiro R$4.000 - R$12.000 por ano

    We are seeking a highly motivated Salesforce Support Analyst with at least 3 years of experience in functional Salesforce roles. In this functional support position, you will be a customer-centric professional driven by helping others achieve their goals. Your primary responsibility will be to support users, troubleshoot issues, and ensure optimal use of the...

  • Salesforce Support Analyst

    Há 3 dias

    São Paulo, São Paulo, Brasil Thomson Reuters Brasil Tempo inteiro R$90.000 - R$120.000 por ano

    We are seeking a highly motivated Salesforce Support Analyst with at least 3 years of experience in functional Salesforce roles. In this functional support position, you will be a customer-centric professional driven by helping others achieve their goals. Your primary responsibility will be to support users, troubleshoot issues, and ensure optimal use of the...