Operational Risk Senior Specialist

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page   

About the Role

The Non-Financial Risk (NFR) Brazil team is responsible for identifying, assessing, monitoring, and challenging non-financial risks across the organization, including operational, technology, cybersecurity, third-party risks. We act as the second line of defense, working independently from business areas to ensure that risk is managed proactively, effectively, and in alignment with internal policies and regulatory expectations.

The ideal candidate should have experience in risk governance, strong analytical skills, and the ability to translate complex risk scenarios into actionable recommendations. This position involves interacting with senior stakeholders and presenting risk assessments and key metrics in executive forums. If you are passionate about control effectiveness, innovation with responsibility, and building resilient systems, this is the perfect opportunity for you.

• Ensure that risks are properly assessed and addressed following Nubank's risk governance framework.
• Engage with product and risk teams to act as the liaison between interested parties.
• Engage with stakeholders across different seniority levels, including senior managers, to ensure visibility and effective risk management.
• Prepare structured risk analyses and reports for technical forums and risk committees.
• Support the Operational Risk agenda by structuring and executing control testing strategies focused on technology and operational risks.
• Assess the effectiveness of controls.
• Collaborate with risk owners and enable continuous improvement through data-driven insights.
• Continuously monitor the control environment, identify process gaps, and collaborate with teams to mitigate risks effectively.
• Detect relevant risks in the organization and know how to address them to mitigate and avoid unnecessary losses.

• Bachelor's degree in Technology, Business Administration, Industrial Engineering, Risk Management, or related field.
• Minimum of 10+ years of experience leading with risk management in a complex environment.
• Strong knowledge of risk management, governance, and data analysis.
• Excellent analytical, communication, and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams 
• Operate with limited direct supervision and exercise independence of judgment and autonomy. 
• Experience with regulatory compliance and corporate governance standards.
• Strong knowledge of Control Testing and Monitoring throughout substantive tests.
• Experience with Governance, Risk, and Compliance (GRC) systems.
• Experience in financial institutions is desirable.
• Fluent in English.
  

Out Benefits

• Health, dental, and life insurance
• Meal allowance
• Transportation assistance
• 30 days of paid vacation
• Chance of earning equity at Nubank
• Parking partnership - discounted parking in our office
• Free bike parking with showers available
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Gympass partnership
• Extended maternity and paternity Leaves  
• Child care allowance
• 'Espaço Feijão'- Private nursing and breastfeeding spaces in our buildings
• Onsite Health Center - Medical support for every Nubanker in our office

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit