Software Engineer Lead

CSG is expanding our teams in Brazil. These teams are responsible for delivering new features for CSG's cloud based digital BSS Ascendon Platform. One exciting opportunity is for a Software Development Engineer Lead with product development experience to join our growing teams.  
 
In a fast-paced agile workspace, we prioritize continual learning, accountability, collaboration, and team enablement. We adhere to the best standards for automated testing and continuous integration. Our customers include some of the world's leading firms in the entertainment, sports, cable & satellite, and telecommunications space. We are looking for someone who has demonstrated their ability to build scalable, maintainable, enterprise-grade products as well as forward thinkers and technology enthusiasts who have a pragmatic approach to delivering high quality software. 

What you'll do: 

You will report to the Manager of Software Development and be responsible for designing, analyzing, coding, modifying, and supporting CSG's Ascendon product applications.  You are well versed in adopting new technology and architecture, and like solving challenging problems and making your work environment enjoyable. You are someone who has demonstrated their ability to build scalable, maintainable, enterprise-grade products.  

• You will build highly available, scalable, resilient, and maintainable systems 

• You will continuously improve assigned areas by applying scripting, automation, or application packaging 

• You will resolve complex engineering problems 

• You will support the platform in customer-facing environments, including troubleshooting issues and monitoring the system 

• You should be willing to learn from and coach those around you 

• You will demonstrate a strong work ethic, a commitment to excellent customer service and teamwork 

• You will participate in code reviews, design reviews, or other forms of team quality procedures 

• You should be able to mentor and guide junior team members 

• You will take part in recruitment activities 

• You should be able to Independently solve complex problems related to interconnected software components 

• You work well within a team environment using Agile methods 

You should have:

• Bachelor's degree in computer science, or technically related field, or equivalent professional experience 

• 8+ years of experience in software development and software support/maintenance 

• Experience in C#, .NET, SQL querying, schema design, Web Services, REST, xUnit, and ASP.NET Core 

• Serverless microservice architecture exposure (e.g. Fargate/Lambda) 

• Experience with cloud providers, such as Amazon Web Services 

• Infrastructure-as-code experience (Terraform preferred) 

• Relational and non-relational database experience (e.g. DynamoDB) 

• Experience integrating with external APIs 

• Familiarity with version control systems (Git) and CI/CD processes 

• Proficiency with AI technologies and their application in software development 

• Experience in the telecom BSS business domain a plus 

• The ability to support on-call rotation 

• Ability to work in a CLT contract position  

• Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits 

• Work from Home, in-office, or hybrid 

• Employee Belonging Groups 

• Healthcare: Dental and Medical 

• Paid Vacation, Volunteer, Birthday and Holiday Time Off 

• And so much more 

#LI-Remote

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.