Product Owner, Assist AI Agents

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Missions & Insights team builds the platforms that power real-time public safety operations: from emergency response and crime analysis to video integration, drone-as-first-responder, and AI-driven situational awareness. Our portfolio includes CommandCentral Aware, RapidDeploy Radius & Lightning, CAPE DFR, and emerging capabilities in autonomous incident detection, AI triage, and decision support. We're building the nerve center of the modern public safety tech stack—mission-first, cloud-native, and intelligence-driven. This role specifically focuses on the Assist AI Agents, which are the AI/ML and automation agents that empower public safety personnel in real-time decision-making.

Job Description

We're looking for a Product Owner to help shape the future of our Assist AI Agents—AI-driven tools and automation capabilities used by various public safety users in North America. In this role, you'll serve as the voice of the customer to your assigned engineering teams—translating user needs into precise, technically grounded user stories and guiding execution from roadmap to release.

This is not a passive backlog management role. We're seeking someone who can dive deep with architects and developers, define the "how" as well as the "what," and own the outcomes of what gets built. You'll work closely with Product Managers, Engineering, and UX to ensure each feature is designed for usability, built for reliability, and aligned to our product strategy.

You'll thrive here if you bring technical fluency, relentless prioritization, and a sharp eye for user impact.

What You'll Do

• Own the team backlog—create, refine, and prioritize user stories, defects, and research spikes for one or more engineering teams.
• Translate customer needs into technical outcomes—work with architects to define solution approaches and articulate the "why" and "how" of each story to developers and testers.
• Partner with Product Managers to define roadmap priorities and decompose epics into actionable work.
• Lead backlog grooming and sprint planning with Engineering and QA to ensure readiness and velocity.
• Serve as the go-to expert on your features—owning scope, sequencing, and delivery status across multiple active efforts.
• Validate delivery—accept stories only when they meet acceptance criteria and Definition of Done (DoD), and support team demos and release readiness.
• Collaborate cross-functionally—work with UX, Support, and Sales Engineering to ensure delivery is intuitive, supportable, and customer-ready.
• Understand technical tradeoffs—collaborate with engineers on sequencing, infrastructure, technical debt, and system performance impacts.
• Champion stability and availability in everything you build—this is mission-critical software used in life-or-death scenarios.

Basic Requirements

• 4+ years in Product Ownership, Product Management, Engineering, or Technical Business Analysis.
• Strong technical background—you don't need to code, but you can diagram an architecture, spot integration risks, and talk through implementation choices with developers.
• Experience working in Agile/Scrum environments, with tools like Jira, Aha, and Azure DevOps.
• Deep understanding of on-premise and/or cloud-based enterprise software.
• Comfortable navigating platform constraints and contributing to discussions on system architecture and scalability.
• Skilled in creating clear, developer-ready requirements and collaborating across UX, QA, and Engineering.
• Exceptional communicator—especially in writing. You take pride in crafting user stories that are crisp, testable, and aligned to business goals.
• You treat the backlog like a product. Great writing isn't just a bonus—it's your baseline.
• Able to translate complex ideas into language that's useful to both engineers and stakeholders—whether technical docs, acceptance criteria, or internal presentation.
• Passion for writing that drives action—you write to be understood, not to impress.
• Experience in Public Safety or high-availability domains is a strong plus

What Sets You Apart

• You're fluent in the language of engineers—able to talk threads, APIs, or cloud deployments when needed.
• You balance customer empathy with technical realism—never overpromising, always delivering.
• You move fast, ask the right questions, and know when "done" is actually done.

You're hungry to build something that matters. So are we.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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