Webmaster

Há 5 dias

Rio de Janeiro, Rio de Janeiro, Brasil The Methodical Group Tempo inteiro

The Position: Webmaster

You will be joining our GovSites team, reporting directly to the Webmaster Team Lead. As

Webmaster at SDL, you will be responsible for:


• Onboarding new municipal website clients under the direction of your team lead


• Strategically migrating and laying out a large volume of content and documents


• Completing website content updates for managed sites


• Proactively reviewing websites for discrepancies or better methods to display

information


• Resizing images, converting PDF documents, and following best practices for site

content updates


• Installing and testing Joomla updates


• Assisting with the training of clients


• Providing ongoing support and maintenance for your accounts

What You Bring:


• 5+ years of experience in support, client relations, account management, or roles

directly working with customers.


• Strong written and verbal communication skills


• Attention to detail


• Ability to take direction


• Ability to multitask


• Accountability


• A willingness to learn new skills and processes

What Makes You Stand Out:


• Experience in the SaaS industry, particularly in providing solutions to local

governments.


• Prior startup experience.


• Municipal webmaster experience


• An understanding of local government


• Experience with Joomla CMS


• Experience with cPanel, WHM, Freshdesk, Google Workspace, Clickup, and Adobe

Creative Suite


• Familiarity with PHP, HTML, and CSS


• Understanding of Linux server configuration

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