Customer Specialist

Há 5 dias


Navegantes Santa Catarina, Brasil TPL | Platinum Log Tempo inteiro R$35.000 - R$45.000 por ano

SOBRE NÓS:

Venha Crescer com a TPL

Estamos há mais de 10 anos transformando a logística com inovação e movimento constante. Agora, como TPL, somos líderes em Fulfillment (B2B e B2C) no Brasil, com tecnologia própria e uma equipe de +700 colaboradores dedicados.

Se você busca fazer parte de uma empresa em evolução, que valoriza a mudança e a inovação, junte-se a nós Estamos prontos para enfrentar novos desafios e crescer ainda mais.

PRINCIPAIS RESPONSABILIDADES/ ATRIBUIÇÕES:

  • Atender Clientes para identificar dúvidas ou problemas sobre o serviço e direcionar a demanda para os respectivos setores responsáveis

  • Elaborar relatórios sobre as atividades mensais do setor

  • Participar de projetos de melhoria do SAC

  • Atuar ativamente com o time de atendimento

  • Receber dúvidas, elogios, sugestões e reclamações de clientes, promovendo um atendimento que leve a satisfação e relação com o cliente.

REQUISITOS:

  • Ensino médio completo,

  • Tecnólogo em áreas correlatas será um diferencial

  • Experiência anterior na função

  • Experiência em Logística

  • Excel intermediário, informática básica.



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