Implementations Lead

Há 19 horas

Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiro
The Company You'll Join

Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.

Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. 

For more information about our offices and culture, check out our Carta careers page.

The Problems You'll Solve

As the Rio Implementations Lead, you will bridge the gap between technical execution and local team leadership. You will become an expert in private markets data and use that knowledge to implement our clients onto the Carta LPPA software, setting them up for long-term success.

As a technical specialist, you will: Directly interact with clients, managing implementation projects from post-sale requirements gathering to final system setup.

  • Extract the first tranches of data from documents and hand them off to the LPPA MDS team or the clients directly.
  • Train clients remotely over video conferencing and answer technical questions regarding LPPA software and setup via email or quick calls.
  • Establish strong customer relationships as the first post-sale service provider, inspiring long-term loyalty through a smooth onboarding process.
  • Work comfortably with data and business systems to develop training content for customers.
  • Think creatively to find software solutions for both equity and user problems.

As the local lead and future manager, you will be responsible for HR-based initiatives, including:

  • Overseeing onboarding, learning, and development for the local team.
  • Encouraging career growth and performance from both a professional and metrics-driven perspective.
  • Reviewing team and individual performance metrics to provide strategic recommendations to senior leadership.
  • Leading the execution of strategic initiatives, such as new processes, systems, and tools across the local department.
  • Collaborating cross-functionally to identify customer pain points and provide product improvement recommendations to ensure a "magical" customer experience.
The Team You'll Join

You will be the first service provider post-sale, joining a high-growth environment where you will eventually lead a team of Support Analysts and Specialists. You will work closely with product, engineering, and internal implementations leaders to constantly improve the onboarding experience and service models for new customer types.

About You
  • Communication: Fluent in English with strong written and verbal communication skills; able to articulate complex concepts clearly.
  • Organization: Highly organized with extreme attention to detail, capable of balancing multiple active projects with competing priorities.
  • Client-Centric: You care deeply about client services and exhibit diplomacy, tact, and poise when communicating with customers under pressure.
  • Technical Proficiency: Proficient in Excel and experienced with CRMs (preferably Salesforce).
  • Analytical Mindset: Able to independently identify problems, perform root cause analysis, and execute action plans.
  • Adaptability: Flexible, resilient, and comfortable dealing with uncertainties or ambiguous situations.
  • Leadership Traits: Proactive, ambitious, and a self-starter who takes ownership and empowers teammates to improve.
  • Experience (Plus): Knowledge of finance and accounting, or experience working at a high-growth software company.

Disclosures:

  • We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. 
  • Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
  • For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
  • Please note that all official communications from us will come from an or @carta- domain. Report any contact from unapproved domains to

  • Core Experience Engineer

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil LatamCent Tempo inteiro

    About The RoleWe are looking for a Core Experience Engineering Lead to guide a small, high-impact engineering team at TestBox. You will act as both a technical leader and hands-on contributor, ensuring our core systems are scalable, maintainable, and aligned with company goals. This role combines team leadership, architectural ownership, and cross-functional...

  • Bilingual SAP Tosca Consultant

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil TTC Global Tempo inteiro

    About TTCThe Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas including SAP testing and TOSCA automation that enable our clients to increase the speed and quality of software...

  • Senior HR Shared Services Manager

    Há 17 horas

    Rio de Janeiro, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro

    Job Purpose The Senior HR Shared Services Manager will lead and oversee the HR Shared Services operations across two countries in our South America region, including the Brazil and Argentina. This role is pivotal in ensuring the seamless delivery of Payroll & Benefits Administration, Employee Services, Data Management, Reporting, and Talent Acquisition. The...

  • Senior HR Shared Services Manager

    Há 18 horas

    Rio de Janeiro, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro

    Location:Rio de Janeiro - ECO Sapucai, BREmployment type: EmployeePlace of work: HybridOffshore/Onshore: OnshoreTechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You'll be joining a culture that...

  • Technical Solutions Architect

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil TestBox Tempo inteiro

    Associate Solutions Architect – TestBox Remote — Must be based in Rio de Janeiro or Niterói $36,000 USD/year + equity & benefitsAbout TestBoxTestBox was founded with a bold mission: to fundamentally transform how software is bought and sold. We're building an innovative platform that empowers buyers with transparent, interactive software experiences,...

  • Financial Reporting Jr Analyst

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil VTEX Tempo inteiro

    About The RoleAs a Financial Reporting Jr Analyst at VTEX, you will play a key role in ensuring the accuracy, integrity, and compliance of consolidated financial reporting. You will support and lead various financial reporting processes, engage in technical accounting matters, and collaborate on projects that enhance efficiencies and decision-making within...

  • Implementations Lead

    Há 17 horas

    Greater Rio de Janeiro, Brasil Carta Tempo inteiro

    The Company You'll JoinCarta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with...

  • Digital Solution Lead

    Há 18 horas

    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    **Req Id**:14692**Job Family**:IT**Location**:Rio de Janeiro, BR, 20021-290**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating facilities for the...

  • Bilingual QA Test Lead

    2 semanas atrás

    Rio de Janeiro, Brasil TTC Tempo inteiro

    About TTC The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost. Perks of...

  • JDE Functional Finance Lead

    Há 7 dias

    Duque de Caxias, Brasil Auxis Tempo inteiro

    We're looking for an experienced JDE Functional Finance Lead to join our team and play a key role in supporting and optimizing JD Edwards Financial processes. This role is ideal for a hands‑on finance systems professional with strong functional expertise in GL, AP, Tax, and regulatory compliance. Key Responsibilities Lead and support JD Edwards (JDE)...

  • Jde functional finance lead

    1 semana atrás

    Rio Grande do Norte, Brasil Auxis Tempo inteiro

    We're looking for an experiencedJDE Functional Finance Leadto join our team and play a key role in supporting and optimizing JD Edwards Financial processes. This role is ideal for a hands-on finance systems professional with strong functional expertise inGL, AP, Tax, and regulatory compliance. Key Responsibilities: Lead and supportJD Edwards (JDE) Financial...

  • SalesForce Tech Lead

    2 semanas atrás

    Rio de Janeiro, Brasil BairesDev Tempo inteiro

    SalesForce Tech Lead - Remote Work | REF#1830 1 week ago Be among the first 25 applicants At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works...

  • Jde Functional Finance Lead

    Há 5 dias

    Santana de Parnaíba, Brasil Auxis Tempo inteiro

    We're looking for an experienced JDE Functional Finance Lead to join our team and play a key role in supporting and optimizing JD Edwards Financial processes.This role is ideal for a hands-on finance systems professional with strong functional expertise in GL, AP, Tax, and regulatory compliance.Key ResponsibilitiesLead and support JD Edwards (JDE) Financial...

  • Lead Wordpress Developer

    Há 5 dias

    Rio de Janeiro, Brasil Olly Olly Tempo inteiro

    Given that this position requires English proficiency, we are only considering CV's provided in English.Thank you, and we look forward to your submission!?? About Olly OllyReady to roll up your sleeves and help transform local marketing forever?At Olly Olly, we're blending technology and real-world expertise to empower businesses across the U.S. like never...

  • Senior Financial Systems Specialist

    4 semanas atrás

    Rio de Janeiro, RJ, Brasil beBeeFinance Tempo inteiro

    We are seeking an experienced Functional Finance Lead to play a key role in supporting and optimizing JD Edwards Financial processes. This position is ideal for a hands-on finance systems professional with strong functional expertise in General Ledger, Accounts Payable, Tax, and regulatory compliance. Key Responsibilities: Lead and support JD Edwards (JDE)...

  • Jde Functional Finance Lead

    Há 5 dias

    Duque de Caxias, Brasil Auxis Tempo inteiro

    We're looking for an experiencedJDE Functional Finance Leadto join our team and play a key role in supporting and optimizing JD Edwards Financial processes.This role is ideal for a hands-on finance systems professional with strong functional expertise in GL, AP, Tax, and regulatory compliance.Key ResponsibilitiesLead and support JD Edwards (JDE) Financial...