SAP Specialist

Descritivo da vaga - recrutamento externo
The Specialist will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability. As a member of the Service Delivery Organization, an SAP\SuccessFactors analyst will analyze the tickets raised by user(s) and provide response/resolution to the user or work with the concerned teams/ 3 rd party providers to resolve the issues as the per the Operational/Service Level Agreement with the business. The individual will also be responsible to work with the architects, developers and testers to build and deliver small enhancements in line with the global template design after approval from the Solution Delivery organization.

Job Responsibilities:

• Provide deep functional & technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components.
• Assume full ownership of the support tickets in the respective process area, work with integration, other process teams, development teams, 3 rd party support providers to resolve the tickets within Operational/Service Level Agreement limits.
• Understand global template and regional solutions designed/developed by Solution Delivery teams and resolve the tickets keeping the solution intact.
• Perform thorough testing including regression testing before releasing any solution for final user validation.
• Understand and follow ADM IT processes in performing all day-to-day activities.
• Understand ADM IT Service Management process, update incident/problem/service tickets regularly and accurately and document resolution in the service management tool.
• Design and Configure minor enhancements following the ADM standard configuration/naming standards, document Functional design documents.
• Provide technical input in support of audit requests, as needed.
• Follow regulatory compliance and Security standards.

Partner with other process and system experts to identify and implement business process continuous improvements opportunities

Job Requirements:

• Experience in one or more SAP\SuccessFactors modules; Experience with S/4HANA highly preferred.
• Knowledge of SAP solutions covering one or more HR processes : Employee/Personnel Administration (employee master), Payroll processing, Organization Management, Talent Management, Compensation Management, Benefits Administration, Time and Attendance, Learning Management; experience in HCM or SuccessFactors required.
• Experience with dealing with key integration areas between SAP HCM/SuccessFactors to S/4HANA; experience integrating SAP with external payroll processing, learning management, performance management a strong plus.
• Knowledge of standard SAP\SuccessFactors localizations in HR supporting global deployments
• Experience in a support analyst role in a medium/large organization.
• Experience with 24x7 support covering all time zones , working with multi-cultural support teams spread across different geographies.
• Additional experience with leading team of support analysts in the respective area of expertise will be highly preferred.
• Experience with a full-lifecycle SAP implementation will be an added advantage.
• Practical experience working in an agile environment
• Exhibits ability to work both in a team environment and independently
• Strong analytical, organization, time management, facilitation, and process management skills
• Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
• Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
• Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
• Ability to effectively communicate to all levels of an organization how current trends and technology can address identified business needs and capabilities
• Interact and deal effectively with all levels of employees while maintaining a professional manner.
• Maintains a positive work environment through teamwork & conflict resolution
• Expected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet support Operational/Service Level Agreements
• Ability and willingness to travel by auto and air as needed to achieve business objectives
• Bachelor's degree related to Information Systems, Business or other relevant academic discipline
• English Fluency is mandatory
• Spanish is desired

#IncluindoVocê
Diversidade, equidade, inclusão e pertencimento são pilares dos esforços da ADM para continuar inovando, impulsionando o crescimento e entregando um desempenho excepcional. Estamos comprometidos em atrair e reter uma força de trabalho diversificada e criar ambientes de trabalho verdadeiramente inclusivos e acolhedores - ambientes que permitem que cada colega da ADM se sinta confortável no trabalho, faça contribuições significativas para nosso sucesso e desenvolva sua carreira. Respeitamos e valorizamos as origens e experiências únicas que cada pessoa pode trazer para a ADM, porque sabemos que a diversidade de perspectivas nos torna melhores, juntos.

Para obter mais informações sobre nossos esforços para promover Diversidade, Equidade, Inclusão e Pertencimento, visite nosso site aqui: Cultura, Engajamento e Inclusão | ADM.

Sobre a ADM
Na ADM, desbloqueamos o poder da natureza para fornecer acesso à nutrição em todo o mundo. Com inovações avançadas, um portfólio completo de ingredientes e soluções para atender a qualquer paladar, e um compromisso com a sustentabilidade, proporcionamos aos clientes uma vantagem na resolução dos desafios nutricionais de hoje e amanhã. Somos líderes globais em nutrição humana e animal e a principal empresa de originação e processamento agrícola do mundo. Nossa amplitude, profundidade, insights, instalações e expertise logística nos conferem capacidades incomparáveis para atender às necessidades de alimentos, bebidas, saúde e bem-estar, e muito mais. Da semente da ideia ao resultado da solução, enriquecemos a qualidade de vida em todo o mundo. Saiba mais em

Número da Requisição
100791BR

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