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Commercial Excellence Business Intelligence Specialist
Há 2 horas
Department:
Sales
Location:
LATAM-Brazil-Sao Paulo
Description
Commercial Excellence Business Intelligence Specialist (in Commercial Excellence)
In this role you will…
- Provide support to the Align sales team in answering questions with robust analytics and superior attention to detail.
- Extract, transform, and analyze sales data for analysis and reporting purposes
- Develop and implement key performance metrics that help identify business opportunities and measure sales performance.
- Support sales teams with the data and insights necessary to guide the digital product roadmap.
- Provide ad hoc reporting and analysis for assigned departments on an as needed basis.
- Be a subject matter expert, trusted partner on your specific domain for your business stakeholders.
- Provide leadership to your peers and more junior analysts.
- Drive continuous improvement not just within analytics, but as a company as a whole.
- Be outspoken, and share your voice with the team and senior leadership.
- Other duties may be assigned.
Additionally, You Will…
- Optimize Commercial Process: Research and develop effective solutions to scale commercial operations, minimize manual workarounds, and enhance overall efficiency.
- Be the point of contact with regional Analytics teams to assure regional dashboards are accurate, with the appropriate user interface/story telling flow and aligned with our local business needs.
- Responsible for local reports for commercial functions, leading all aspects: designing, developing, testing, deploying, and automating complex reports and visualizations using Power BI.
- Retrieve data from large databases using SQL queries mostly, and from not structured sources eventually.
- Provide training to commercial members as needed, participating in relevant training sessions, and continuously evaluating feedback and training effectiveness, adapting the communication style in accordance with the audience.
- Monitor Commercial Performance: Support CommOps and Commercial Leaders by monitoring sales team performance against targets and KPIs, proactively identifying areas for improvement, and addressing system limitations and inefficiencies.
- Recommend KPI tracking improvements using available data sources to focus on the most effective growth drivers. Provides insights using existing metrics and develops new metrics to enhance performance tracking.
- Generate Sales Insights: Support strategic objectives, lead project planning, analysis, and implementation for business and sales decisions. Conduct strategic analyses, assess business performance, and provide data-driven recommendations for executive decision-making and guiding business strategies.
- Support Sales Tools: Identify necessary functionalities and plan and implement with the CRM Lead. Foster the disciplined use across the organization. Provide training and support to commercial team members to ensure maximum utilization, effectiveness and high-quality data entry.
- Improve Relationships: Be close to various teams (through field days, shadowing experiences etc) by understanding their perspective and build effective relationships with various teams—Commercial, Marketing, Clinical Support, Customer Support, and more— across the organization to influence changes and gather support.
In this role, you'll need…
- Bachelor's degree in Administration, Economics, Engineering, or a related field.
- Minimum of 4 years of experience in business analytics.
- At least 2 years of hands-on experience with reporting and visualization tools (such as Power BI, Tableau, etc.).
- Advanced proficiency in English and Spanish.
- Strong expertise in SQL.
- Proficient in Python, R, or SAS.
- Experience in defining, refining, and implementing sales processes and procedures, including building reports to measure performance.
- Analytical and results-driven mindset, able to identify relevant information and connect it to the company's strategic challenges. Skilled at handling large datasets, extracting actionable insights, addressing root causes of problems, planning improvement roadmaps, implementing changes, monitoring progress, and reporting outcomes.
- Proactive in seeking out necessary information, managing diverse inputs, and collaborating across areas to achieve results. Demonstrates persistence in overcoming obstacles, creativity in sourcing information, adaptability to new contexts, and autonomy in meeting deadlines while delivering high-quality work.
- Excellent communication skills, with the ability to act and speak confidently. Capable of cross-functional collaboration to gather business requirements, develop user stories, and drive timely solutions. Able to simplify complex technical concepts into clear business language.
- Comfortable working in a fast-paced environment with cross-functional teams, supporting multiple projects at various stages simultaneously. Effectively balances tasks and priorities, consistently meets deadlines, and maintains a positive, resilient attitude under pressure.
- Able to analyze issues from start to finish, delivering simple, consistent, data-driven, and timely solutions with minimal direction. Translates data into actionable insights and uses logical reasoning to support recommendations, building consensus around proposed outcomes.
- Dynamic and action-oriented, with a high level of execution and ownership of responsibilities.
- Strong team player, consistently fostering connections across different areas of the company.
Preferred Qualifications
- MBA or Master's degree.
- At least 2 years of experience in statistics, regression, modeling, and/or data science.
- Minimum of 4 years supporting sales or marketing functions.
- Proven track record of success in collaborative, fast-paced, and multi-tasking environments.
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
