Senior Product Manager with Project Expertise

For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups. See some of our work.

Since launching our first app in 2009, we've followed these core beliefs:

• Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.
• Be a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of.

ArcTouch is a specialty studio that is part of the award-winning AKQA Group.

If you're passionate about building lovable products, we want you to join us

As a Senior PM, you'll have an exciting opportunity to work in a rapidly growing organization at the center of innovation. The Senior PM ensures product excellence and market success by mastering advanced product management practices while maintaining essential project management capabilities. By focusing on strategic vision and customer-centric innovation, we achieve one of our key objectives, turning our clients into HEROES

In our company, the Senior PM is the visionary who shapes product strategy and the strategist who identifies market opportunities. Most importantly, the Senior PM is responsible for creating products that delight users and drive business growth.

This diverse position includes responsibilities such as developing long-term client relationships, creating product strategies aligned with business goals, running discovery workshops, building data-driven roadmaps, gathering market insights, defining innovative requirements, implementing product metrics, and maintaining essential project management functions like sprint planning and budget monitoring.

Additionally, the Senior PM is responsible for evangelizing product vision across the organization and serves as the voice of the customer. When not assigned to a specific product, you will work on market research initiatives or support business development with strategic product insights.

The ideal candidate will have extensive product management experience with a track record of successful digital product launches and strategic initiatives. You should be able to create compelling product visions, make data-driven recommendations based on market analysis, and build lasting client relationships. Additionally, you will have a proven ability to balance strategic product thinking with fundamental project management responsibilities.

Our team comprises the best of the best, and we are looking for passionate people who want to join our award-winning team.

Role expectations:

• Be an ambassador for product excellence, customer-centricity, and strategic thinking;
• Use your advanced product management expertise to drive innovation and market success;
• Runs on-site and remote discovery workshops;
• Build and maintain long-term strategic relationships with key clients;
• Create compelling product strategies that align with business objectives;
• Develop data-driven roadmaps based on market insights and customer research;
• Lead hypothesis validation and iterative product development;
• Identify win-win expansion opportunities and new business potential;
• Define and refine requirements through collaborative client engagement;
• Maintain essential project management functions, including sprint planning and budget monitoring; facilitate ceremonies; and keep track of risks and dependencies;
• Implement product metrics that validate hypotheses and measure success;
• Drive creative solutions without being constrained by previous approaches;
• Navigate organizational silos and build political capital within client businesses;
• Manage product lifecycle from concept through launch and beyond.

On a typical day, you will:

• Engage with clients on product strategy and long-term vision;
• Gather and synthesize customer feedback into actionable requirements;
• Create and update strategic product roadmaps;
• Define product metrics and plan data collection strategies;
• Lead creative brainstorming sessions based on product vision;
• Validate hypotheses through data analysis and user research;
• Identify and pursue expansion opportunities with existing clients;
• Facilitate requirements definition workshops with stakeholders;
• Prioritize features based on business value and customer impact;
• Manage sprint planning and capacity allocation for your products;
• Monitor basic project metrics and budget utilization;
• Communicate product vision across cross-functional teams;
• Navigate client organizational dynamics to drive product adoption;
• Balance short-term delivery with long-term strategic objectives;
• Maintain product documentation and competitive analysis.

• Remote work;
• Health, dental and life insurances;
• Meal allowance;
• Mental Health Program;
• Wellhub partnership;
• SESC partnership;
• Extended maternity, paternity and adopting leaves;
• Flexible benefits: choose the ones that best fits your current needs - wellness, courses, events, child care and much more;
• Flexible hours.

Why work for us? Simple: We love what we do.

Make sure to check out our employee reviews on Glassdoor to find out why they love working for ArcTouch.

ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.

Come join us