Sales Training Jr. Manager

Company Overview:

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview:

You'll be joining the Commercial Enablement team at 99Food, a strategic function designed to support the growth and high performance of our national field sales force.

The Sales Training Jr. Manager you act as an individual contributor, and will be responsible for delivering and operationalizing our training programs, ensuring our Business Developers (BDs) are equipped with the right skills, tools, and behaviors to succeed in the field. This role is essential to guarantee consistent execution of our sales methodology, and to ensure that knowledge is truly applied where it matters: in front of the customer.

You'll work closely with the Sales Training Manager, translating learning strategies into practice — whether through onboarding sessions, continuous learning experiences, skill clinics, or hands-on coaching.

Role Responsibilities:

• Deliver engaging, high-impact training sessions, including onboarding, refreshers, pitch clinics, and product/process updates — to field sales teams across regions.
• Facilitate role-plays, simulations, and real-time practice to reinforce methodology and sales best practices.
• Monitor trainee performance through assessments, feedback cycles, and field observation, identifying learning gaps and reporting them to the Training Manager.
• Support the execution of learning paths tailored to different sales profiles and maturity levels (e.g., new hires, ramping reps, top performers).
• Actively participate in the creation and continuous update of training materials (slides, job aids, videos, guides) in partnership with the Knowledge & Content team.
• Collaborate with team leads and regional managers to understand local challenges and adapt training delivery accordingly.
• Track attendance, engagement, and training completion rates, ensuring alignment with Enablement KPIs and compliance requirements.
• Act as a field ambassador for our sales methodology and culture, ensuring that every BD knows how we sell, why we sell, and what great execution looks like.

Role Qualifications:

• 3+ years of experience in Sales Training, Learning & Development, Sales Coaching, or Field Sales Leadership, preferably in high-growth or tech-enabled companies.
• Strong facilitation and communication skills, you're confident in front of groups and know how to adapt your tone to connect with different audiences.
• Experience in adult learning techniques and a hands-on, practice-oriented approach to training.
• A sharp eye for detail, a proactive attitude, and a passion for teaching others.
• Familiarity with CRM tools, sales processes, and the day-to-day challenges of a field sales team.
• Ability to analyze learning gaps and propose actionable training or coaching interventions.
• Experience working in a fast-paced, ever-changing environment, where flexibility and structure go hand in hand

EEO Statement:

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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