Senior/Mid Business Technical Analyst

At RDI we value plurality of race, color, religion, gender, gender identity, nationality, sexual orientation, disability and age. To be plural is to value and respect differences.

RDI has 20+ years of history working as a strategic partner of a major global QSR (Quick Service Restaurant) retailer. RDI delivers POS services (point-of-sale) and related software applications that focus on the overall crew and customer experience, resulting in improved operations to the fastest-growing food restaurant chain in over 120 countries and over 37,500 locations worldwide.

RDI joined the Capgemini group in 2017, which has 360,000 collaborators in almost 50 countries.

Our Purpose

Support our partner by increasing product deliveries and leveraging high-end technology to transform the customer experience.

Our Vision

Provide remarkable experience for our PEOPLE and our partner

Responsibilities:

Analysis and Solution Definition:

• Developing complex functional and technical specifications for the RDI software products;
• Discover, gather and organize business requirements from clients and stakeholders to the proposed work (New Features development and/or enhancement work);
• Understand the business challenges, propose new and better ways to work on these challenges;
• Review, edit and complement requirements, specifications, business processes and recommendations related to the proposed solutions;
• Presenting design specifications to stakeholders, analyzing feedback received and updating specifications accordingly;
• Work side-by-side with Tech Leads and Developers to refine the business specifications related to technical stories

Technical Recommendation and Testing:

• Align the communication of technical changes to the development team;
• Work closely with the client to identify required changes and refine them with the Tech Lead to spread them to the development team;
• Support the Quality Assurance team to make sure the tests are being performed accordingly with what was designed.

Project Execution:

• Support the Scrum Master and Project's stakeholders to meet the Project schedule and deadlines;
• Enforce the standard policies to fulfill user stories in the correct way;
• Enforce the communication to the entire team regarding project standards and best practices;
• Support squad's deliveries to the client;
• Understand how the technical project works. Be able to run the internal product locally;

Who you are

• Advanced English skills (verbal and written), and presentation skills

• Must have ability analyze configuration files and understand some code; run systems, do basic troubleshooting and test systems with autonomy

• Knowledge in the use of industry standards such as XML, XSD, JSON

Understanding of Agile methodologies

Personal skill

• Execute for results

• Lead change and innovation

• Team player profile

• Prompted pressure

• Be protagonist

• Know how to solve problems in an effective manner

• Share knowledge

• Open and clear communication

• Celebrate achievements

What we offer

• Meal voucher (R$ 39,76)
• Bradesco health insurance (No discount and no co-payment - extends to dependents)
• Bradesco dental insurance (No discount and no co-payment - extends to dependents)
• Day care assistance for children up to 5 years old
• Zurich life insurance
• Gympass
• Mental and nutritional assistance - Oriente-me (part of Bradesco)
• Mental and nutritional assistance - Zenklub
• Communitive - engagement platform where you can be rewarded with vouchers applicable in various stores
• Parental leave extended
• High level of autonomy in a laid-back environment
• An international and multicultural squad
• Certifications and Training
• We will pay 50% of the total costs of an English regular classes with the schools that partner with RDI
• License for online tech platform
• Mentoring & Buddy Programs
• Flexible & partial home office policy
• Great chances for career growth