Risk Manager, LATAM PQ, Trustworthy Shopping Experience

Há 17 horas

Greater São Paulo Area, Brasil Amazon Tempo inteiro

Description
Have you ever thought about what it takes to be called the #1 most trusted company for customers? What would you do to create a trusted marketplace where millions of buyers can shop and have a perfect order experience? Amazon's Product Quality team, part of Trustworthy Shopping Experience, works to ensure that customers can buy with confidence on Amazon. We develop and implement technology innovations, programs, tools, and policies to protect the buying experience on Amazon while minimizing friction for our selling partners. Our team is constantly innovating on behalf of both buyers and sellers to solve business problems. This role will achieve this mission for Amazon's Mexico and Brazil stores.

Key job responsibilities

  • Develop and maintain key relationships with internal stakeholders in the LATAM region, particularly teams focused on third-party seller business growth and policy enforcement.
  • Work with local teams to develop unique strategies designed to anticipate and remove threats to great buyer experiences. Understand and explain the estimated business impact of various initiatives to key stakeholders.
  • Develop region-specific policies and policy recommendations to improve our ability to identify and take appropriate actions against bad actor Sellers, maximize automation and efficiency in resolving issues and identify and achieve measurable goals.
  • Lead localization efforts for policies and seller communications.
  • Develop and deliver educational and training materials for both internal and external consumption.

Basic Qualifications

  • Bachelor's degree or equivalent
  • Knowledge of and proficiency in Excel and SQL
  • Experience leveraging technology to drive process improvements
  • Experience with data analysis and SQL
  • Speak, write, and read fluently in English

Preferred Qualifications

  • Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Servicos de Varejo do Brasil Ltda. - C41

Job ID: A3143127

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