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Experiencing together a unique human adventure
Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.
Technical Support to Sales provides specialized technical support to internal and external customers including veterinarians, pet owners, farmers, consultants, etc.:
• Avalia as necessidades dos produtos de acordo com as especificações técnicas do cliente.
• Trata das consultas dos clientes e da educação dos produtos. Coleta informações e trata de questões técnicas e reclamações, relatando-as à empresa.
• Pode ajudar nas vendas e marketing, fornecendo conhecimento técnico e suporte, assegurando que todos os materiais promocionais e de marketing sejam tecnicamente precisos.
Um coordenador/ especialista e gerente, supervisiona colaboradores com formação acadêmica e atuação profissional (recentes na função ou experientes) e também pode supervisionar alguns colaboradores em nível especialista.
As responsabilidades normalmente incluem:
• Definir metas e objetivos para os membros da equipe para obter resultados operacionais.
• Os problemas enfrentados podem ser difíceis, mas normalmente não são complexos.
• Garante que as políticas, práticas e procedimentos sejam entendidos e seguidos pelo seu time direto, clientes e partes interessadas.
