Senior Infrastructure Analyst

Já pensou em trabalhar em uma multinacional de grande porte e impactar no que realmente importa? A Ecolab é o seu lugar Nossa empresa desenvolve soluções e tecnologias para alimentos seguros, ambientes limpos, prevenção de infecções e economia de água aos nossos clientes em mais de 170 países

Estamos em busca de uma pessoa para atuar conosco como Analista de Infraestrutura Sênior e fazer parte de nossa equipe.

A Ecolab acredita na inclusão e na promoção da diversidade em todas as suas formas. Temos como valor e premissa, o respeito e valorização das pessoas e combatemos qualquer tipo de discriminação. Ao fazer parte do nosso time, você poderá participar ativamente da construção da Diversidade, Equidade & Inclusão na companhia e ser um aliado dos nossos Grupos de Afinidade, como o E3 (focado no desenvolvimento de mulheres), o Ecoessence (focado no desenvolvimento de pessoas negras), e do Pride (LGBTQIAP+)"

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What will the duties of this role be?

• Under limited supervision, oversee the design, purchase, installation, and support of network communications and services for customers, including LAN/WAN/Voice/Video services in central and remote offices (requires thorough knowledge of LAN/WAN systems, networks, and applications);
• Ensure high availability of enterprise voice platforms that support internal employee business functions and external customer Contact Centers ( UCC );
• Serve as one of the primary points of contact for telecommunication carriers and service providers and coordinate circuit design, provisioning, installation and troubleshooting;
• Works on problems of a diverse nature and set of equipment and associated problem sets where analysis of situation requires logical evaluation and judgment;
• May be responsible for evaluating current network systems performance and trending;
• Assists in the planning of large scale systems projects through vendor comparison and cost studies;
• Coordinating hand-offs of incidents to the appropriate technical personnel for follow-up (typically a follow-the-sun) model;
• Candidate needs to be skilled in analysis, troubleshooting and resolution of network incidents;
• Willing to work in within a large global team;
• After hours and weekend work is sometimes required;
• Must be willing to be part of an on-call rotation for production support;
• ITIL familiarization is desired (Incident/Problem/Change/Configuration Management);
• Work with various networking tools, equipment and processes;
• Monitoring work queues to ensure assigned tickets are completed within SLA.

What qualifications are required to be considered for this selection process

• Preferred training/certifications: Cisco certifications
• Practical experience in network implementation and operations
• Familiarity with designing, implementing, and maintaining voice-capable TCP/IP networks using Cisco or other enterprise-grade equipment
• Knowledge of enterprise Ethernet, wireless networks, VLANs, QoS, routing, switching, and IP addressing
• Understanding of carrier technologies, such as T1/E1/PRI, ISDN, MPLS, Ethernet, point-to-point (P2P), and Internet for system interconnectivity
• Experience with installing, managing, upgrading, and troubleshooting enterprise voice systems, especially Cisco Unified Communication technologies, including support for remote users
• Availability for after-hours and weekend work, including participation in the department's on-call rotation
• Willingness to travel to national and international locations
• Fluent or advanced English

What will make your profile stand out from the others?

• Design implementation of advanced voice technologies such as carrier SIP trunking, ACME and CUbe
• Management of virtualization technologies particularly VMWare vSphere
• Hands-on experience with any of the following network platforms: ACME, Cube, Cisco Call Managers storage and Cisco Nexus converged switching
• Experience with Cisco, and Avaya or Nortel voice platforms
• Excellent communication skills and experience effectively communicating with technical and non-technical audiences
• Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex network challenges
• Certificates, Licenses and Registrations (CCVP, CCNP, CCIE)
• Experience with Firewall technologies as Palo Alto or Firewall services in the cloud as ZScaler.

O que te oferecemos nessa jornada?

Salário competitivo, Auxílio Alimentação, Auxílio Transporte, Convênio Médico e Odontológico, Gympass, Seguro de Vida, Previdência Privada, Programa de Treinamentos Internos, Programa de Desenvolvimento e Trilha de Carreira, entre outros.