Last Mile Learning Coordinator, Transportation Learning Team

Há 9 horas

São Paulo, São Paulo, Brasil Amazon Tempo inteiro R$90.000 - R$120.000 por ano
DESCRIPTION

Amazon aims to exceed the expectations of our customers by ensuring that their orders are picked up and delivered quickly, accurately, and in the most cost effective way. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment.

Amazon Transportation is looking for a Learning Coordinator. This position will support operations by preparing new hires to be productive and drive standards adoption.

As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.

Key job responsibilities

Create and manage onboarding and proficiency programs;

Track operational productivity and guarantee performance improvement;

Collaborate with key stakeholders to manage learning products;

Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems;

Leverage Best at Amazon (BAA) practices to drive process improvements, promote best practice sharing, and standardize work routines.

BASIC QUALIFICATIONS
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience in managing teams
  • Experience in project management
  • Knowledge of Excel
PREFERRED QUALIFICATIONS
  • Operations background
  • Experience with Learning Management Systems and content development
  • Experience using and communicating performance metrics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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