Quality Assurance Analyst

ADP is hiring a Quality Assurance Analyst

• Are you empathic to client needs and working collaboratively to find the best solutions, even if they are not yours?
• Are you inspired by transformation and making an impact on the lives of millions of people every day?

Well, this may be the role for you. Ready to design what's next?

In this role, you will work with the development team to gather details on features we want to develop and use that information to build and execute product testing for ADP's cloud-based Human Resource solutions to determine customer usability before deployment. This role is critical to making sure we deploy usable products.

You'll work within an agile team using test automation framework to create complex test scenarios before integrating different systems. Your role requires you to advocate for necessary changes to improve the end-user experience of our payroll products.

To thrive in this role, you'll need to be curious, persistent, and at times persuasive. You'll need to be familiar with other HCM or payroll products. As a Quality Analyst, you'll also leverage your leadership and teaching skills to train and mentor junior-level QA professionals. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry.

Like what you see?Apply now

Learn more about ADP at

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

• Agile: You understand that an agile QA environment requires flexibility. Working in two-week sprints, you must keep up with timelines and coding standards. Time constraints and fluidity of work often mean taking a creative approach to our testing strategy. Your first thought? Bring it on
• Create & Test: You'll create test plans, test cases, and scenarios for large-scale, complex software applications. You will focus on the verification and validation of applications from an end-user perspective.
• Collaborate: We work collaboratively, so you will communicate and collaborate with technical developers and multiple stakeholders for your products. You'll articulate clear and compelling reasons to persuade developers to make product changes for the end user's benefit.
• Learning: You're always learning new codes and eager to figure things out as you learn.
• Challenges: Inevitable challenges will arise, and we'll rely on you to look for a solution.
• Experience: You relevant experience and skills gained and developed in the same or similar role.

TO SUCCEED IN THIS ROLE:

• You'll have a Bachelor's degree OR equivalent.
• Experience with some of these products may give you extra comfort in the role:
• API testing with Postman or similar
• Frameworks like: Playwright, Cypress or other next-gen testing automation tool
• Development experience with Javascript and/or Typescript

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration: Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale: We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners: We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer: Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others: Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity: Our goal is to impact lasting change through our actions.

What are you waiting for?Apply today

Find out why people come to ADP and why they stay:

(ADA version: )

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.