Services Specialist Customer Contract Management

Há 11 horas

Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

Responsibilities, authorities and accountabilities

  • Responsible for the profitability and customer satisfaction for assigned contracts ·
  • Provide both service agreement, and time and material program management
  • Assist in sales campaigns for new contracts and proposals
  • Assure timely resolution of customer issues and customer satisfaction for assigned contracts
  • Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
  • Function as liaison between internal organizations and customers for assigned contracts ·
  • Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning activities, and giving explanations on technical issues.
  • Handles standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
  • Handles targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Required Qualifications

  • Bachelor's degree from an accredited university or college.
  • At least 4 years of experience as a Services Project Planner.
  • Be able to coordinate and oversee multiple projects and priorities. 
  • Ability to influence others.
  • Desirable experience in planning service operations/tasks with internal customers. 
  • Emotional resilience to work under pressure and manage conflicts.
  • Proficient in the English language.
  • Proficient with Microsoft Office (Excel, Word, PowerPoint).

Desired Characteristics

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to work independently.
  • Strong problem-solving skills.
  • Offshore experience in subsea projects.
About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  • Services Specialist Customer Contract Management

    Há 16 horas

    Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

    Responsibilities, Authorities And AccountabilitiesResponsible for the profitability and customer satisfaction for assigned contractsProvide both service agreement, and time and material program managementAssist in sales campaigns for new contracts and proposalsAssure timely resolution of customer issues and customer satisfaction for assigned...

  • Service Delivery Specialist

    Há 16 horas

    Macaé, Rio de Janeiro, Brasil Airswift Tempo inteiro

    Airswift is seeking a Service Delivery Specialist to work on a permanent contract in Macaé with a major Oil & Gas Company.Professional with knowledge of packers and pugs ; oil well abandonment operations ; BHA (bottom hole assembly) operations ; well intervention and fishing operations.The Service Delivery Specialist has responsibility over the service...

  • Service Delivery Coordinator

    Há 16 horas

    Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

    Service Delivery Coordinator - Customer Contract ManagementDo you enjoy being part of a successful team?Would you like to play a key role in our business?Join a team that delivers essential projectsBringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that...

  • Customer Engagement Coordinator

    Há 11 horas

    Macaé, Rio de Janeiro, Brasil SLB Tempo inteiro

    The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. Develops and delivers optimized technical job designs for the area of responsibility. The...

  • Service Delivery Coordinator

    Há 11 horas

    Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

    SP&S Service Delivery CoordinatorDo you enjoy being part of a successful team?Would you like to play a key role in our business?Join a team that delivers essential projectsBringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and...

  • CPL Field Specialist

    Há 13 horas

    Macaé, Rio de Janeiro, Brasil MANPOWER STAFFING Tempo inteiro

    Informações da VagaEmpresa: MANPOWER STAFFINGLocalização: Macaé - RJÁrea de Atuação: LogísticaPrincipais ResponsabilidadesThe CPL Field Specialist is responsible for maintaining safe, efficient, and reliable PSD to customers. The CPL Field Specialist identifies opportunities to improve service delivery, implements standard work, and manages risk...

  • Field Specialist

    Há 16 horas

    Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

    Job DescriptionDo you enjoy being part of a successful team?Do you like working in collaborative teams and solving technical problems?Join our Turbomachinery TeamPartner with the bestThis position will be responsible to perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation.As a...

  • Field Specialist

    Há 14 horas

    Macaé, Rio de Janeiro, Brasil Baker Hughes Tempo inteiro

    Job Description Do you enjoy being part of a successful team? Do you like working in collaborative teams and solving technical problems? Join our Turbomachinery TeamPartner with the bestThis position will be responsible to perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation.As...

  • Customer Engagement Coordinator

    Há 14 horas

    Macaé, Rio de Janeiro, Brasil SLB Tempo inteiro

    Develops and delivers optimized technical job designs for the area of responsibility. Develop technical job designs as required for the Product Line. Support the PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc. Assist in incident response, recovery, and...

  • Project Services Specialist

    Há 14 horas

    Macaé, Rio de Janeiro, Brasil SLB Tempo inteiro

    Execute safe, accurate, on-time delivery of project deliverables for internal and external customers. Participate in job risk analysis and continuous improvement programs. Assist with preparation of the final project close-out report. Assist in the development of overall project service plans and associated procedures for projects, ensure compliance with...