Sr. Onsite Video Support Technician

Há 5 dias

Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$60.000 - R$120.000 por ano

This position is onsite client in Rio de Janeiro - RJ

Activities and Responsibilities:

Activities related to videoconferencing, Digital Signage and live events;

Events:

  • Planning, organization and execution of all phases of the event;
  • Event formatting, surveying Briefing, developing and defining solutions, tools and platforms;
  • Management of speakers and guests of the event;
  • Supervision and monitoring of the assembly of events;
  • Management of the production team in large events.

Video Conferencing and Digital Signage:

  • Support and installation of video collaboration rooms and equipment;
  • Testing of connection, speed and network quality;
  • Analysis and monitoring of the network, QoS, MPLS, internet link and all the resources that make up the video collaboration environment;
  • Monitoring and support for the video collaboration environment.

All services:

  • Troubleshooting incidents, issues and crises;
  • Development of educational materials, guides and training;
  • Relationship with suppliers;
  • Request and control of budgets;
  • Follow-up of demands;
  • Indicator management: analysis of KPIs;
  • Updating environments;
  • Control and update of the environment's inventory;
  • Warranty activation;
  • Equity and capitalization;
  • Preparation of documents and technical and managerial reports;
  • Homologation and PoC of new solutions;
  • Identification and resolution of problems quickly;
  • Support in the implementation of new technologies;
  • Coordination of suppliers, defining roles and responsibilities.

Education: Completed higher education or in progress. Preferably in Technology.

Language: English (desirable).

Tools, Platforms and Infrastructure:

  • Collaboration platforms: MS Teams, MS Viva Engage, Zoom and Microsoft 365;
  • Notions of Network Topology (TCP/IP);
  • Collaboration Environment, video collaboration rooms and auditoriums;
  • Video collaboration solutions and infrastructure (Zoom, Poly, Microsoft, etc.);
  • Digital Signage Solutions;
  • Monitoring/Management Platforms: Zabbix, Pathview, MS Poly Lens, MS Teams Admin Center, Microsoft Admin Center, Zoom Portal;
  • Knowledge in information security: basic principles of data protection and access.

Desirable:

  • OBS, Wirecast, Vmix and other commercial encoders;
  • Power BI;
  • MS Project;
  • Knowledge of network topology (TCP/IP), firewall, DHCP, DNS, QoS, MPLS and VLAN;
  • Digital Signage: Onsign TV, Magic INFO;
  • Frameworks and Certifications: ITIL Foundation, Scrum, Kanban, Design Thinking, among others.

Disclaimer

  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
LI-POST

  • Onsite Video Support Technician

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$4.500 - R$9.000 por ano

    Onsite Video Support TechnicianDescription -This role is onsite client in Rio de Janeiro - RJJob SummaryThis role is part of a team that is responsible for supporting the customer's video conferencing environment.  This includes providing technical support and troubleshooting for customer video conferencing issues, tracking and resolving incidents,...

  • Onsite Video Support Technician

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$30.000 - R$60.000 por ano

    This role is onsite client in Rio de Janeiro - RJJob SummaryThis role is part of a team that is responsible for supporting the customer's video conferencing environment. This includes providing technical support and troubleshooting for customer video conferencing issues, tracking and resolving incidents, providing MACD support (including installing,...

  • Senior Onsite Video Support Engineer

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$80.000 - R$120.000 por ano

    Senior Onsite Video Support EngineerDescription -Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Strong networking and real-time troubleshooting capabilities (SIP, H.323, TCP/IP), with cloud and OS familiarity and desirable Teams/O365...

  • Senior Onsite Video Support Engineer

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$10.000 - R$50.000 por ano

    Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Support as Technical Lider Developing Team Teams/Zoom configuration AV equipment integration Real-time troubleshooting Network protocols (SIP/H.323) Network LAN/Wan Control systems...

  • Senior Onsite Video Support Engineer

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro R$80.000 - R$120.000 por ano

    Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Strong networking and real-time troubleshooting capabilities (SIP, H.323, TCP/IP), with cloud and OS familiarity and desirable Teams/O365 and Azure certifications. Decisive under pressure,...

  • Desktop Support Engineer BR L2

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Excis Compliance ltd Tempo inteiro

    WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT BRAZILExcis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look...

  • Production Technician

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SBM Offshore Tempo inteiro R$60.000 - R$80.000 por ano

    Production TechnicianReq Id: 18194Job Family: ProductionLocation:Rio de Janeiro, BR, Description:Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. -...

  • Production Technician

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil singlebuoy Tempo inteiro R$80.000 - R$120.000 por ano

    Imagine your career taking you to the depths of innovation and the heights of impact.  Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...

  • Field Service Technician

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Flowserve Corporation Tempo inteiro R$50.000 - R$100.000 por ano

    Role Summary:The Field Service Technician installs, commissions, monitors, diagnoses and repairs pumps, mechanical seals and other Flowserve equipment in various industries, such as oil and gas, petrochemical, steel, mining, sanitation, etc., depending on our customers' area of operation. In this position, the Field Service Technician (FST) offers real-time...

  • Field Service Technician

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Flowserve Corporation Tempo inteiro

    Job Summary:The Field Service Technician installs, commissions, monitors, diagnoses and repairs pumps, mechanical seals and other Flowserve equipment in various industries, such as oil and gas, petrochemical, steel, mining, sanitation, etc., depending on our customers' area of operation. In this position, the Field Service Technician (FST) offers real-time...