Technical Program Manager II

About us

WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.

With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

A Technical Program Manager is a key partner to the Technology leaders and their Digital counterparts in driving and assisting in the successful delivery of technology outcomes. You will be responsible for driving delivery on projects and initiatives within one or more Technology areas.

As a TPM II at WEX, you will focus on enabling execution, coordinating across technology teams, tracking project progress, and ensuring delivery against defined plans. You will play a key role partnering with Technology leaders and other teams to drive delivery of initiatives that support more efficient ways of working for WEX's employees, as part of the Employee Technical Services team's mission. Your primary focus will be on managing the execution of projects centered on internal hardware, tooling and software that supports a more efficient and delightful employee experience. You will coordinate and lead efforts across cross-functional teams to plan, execute, and deliver software and tools that enable our employees to succeed in their roles, using efficient cutting-edge technologies. You will also work closely with technical partners to execute and enable migrations and consolidations of internal tooling solutions.

The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department within WEX. Our mission is to accelerate WEX's product innovation velocity by optimizing how we deliver technology. We accelerate technology delivery at WEX by optimizing program execution across all technology domains.

How you'll make an impact:

• Technical Fluency

• Manage the execution of internal tooling initiatives and platform migration/consolidation projects, including improvements to development workflows, automation systems, and application/service modernization.

• Collaborate with application architects, platform engineers, data specialists, and internal tooling teams to document project scope, milestones, and success criteria.
• Develop detailed work breakdown structures, execution plans, and project roadmaps for tooling enhancements, system consolidation efforts, and cross-platform migrations.
• Oversee project and sub-initiative execution that streamlines internal platforms, standardizes tooling across teams, and improves operational efficiency, scalability, and maintainability.
• Partner with platform and tooling engineering teams to ensure seamless migration, deployment, and operational readiness of internal systems and shared services.
• Coordinate efforts across engineering and security teams to modernize shared tools, integrate authentication and authorization systems, and ensure internal services meet compliance and governance requirements.

• Manage dependencies related to application routing, service integrations, environment configurations, and monitoring/logging toolchains to support reliable and consistent internal operations.

• Program Planning/Continuous Planning: Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions and huddles to ensure continuous alignment with business goals within and across your portfolio. This will require close cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning within the project team to respond to changing delivery and project requirements.

• Program Management: Own and drive end-to-end technical implementation projects and workstreams as assigned. You'll create detailed work breakdowns, milestones, risks, and deliverables for key project initiatives, and execute project plans in partnership with engineering leadership. On an ongoing basis, support and execute against the team's enhancement roadmap for systems, tools, and processes.
• Execution Management: In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction. Facilitate these course corrections, as needed.

• Stakeholder and Change Management: Engage with stakeholders - Technology, Product, Solution Architecture, among others - to ensure visibility, provide updates, and address concerns. Facilitate communication between teams, ensuring transparency and alignment. Provide clear, consistent, and timely information flow and reports out on status. Work collaboratively at project and stakeholder levels to facilitate and enable change to support new ways of working and modern technology architectures.

• Risk Management: Identify technical risks related to implementation considerations for assigned projects. Assist in developing mitigation strategies with technical partners.

• Dependency Management: Identify, document, and track dependencies within the scope of your projects and across adjacent teams. Proactively coordinate with stakeholders to ensure dependencies are clearly understood and addressed.

• Tooling and Data Hygiene: Accordingly, ensure the use of standard project management tools - ideally within the Atlassian suite - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity. Support accurate and transparent reporting and on-target capitalization within the organization through data stewardship.
• Delivery and Outcome Tracking: Track project performance against the committed plan and goals. Use data and metrics to support decision-making and continuous improvement at the project level.

Experience you'll bring:

• Relevant experience in technical program management managing projects or complex sub-initiatives focused on internal tooling and capabilities. An ideal candidate has a blend of technical acumen and strong project management skills to drive execution within cross-functional initiatives. They are comfortable working in ambiguous or fast-paced environments and excel at executing detailed project plans. They are passionate about implementing solutions and communicating effectively with project and mid-level stakeholders.

• Technical Skills:

• Experience managing application and service migrations, such as consolidating services into shared platforms, migrating legacy applications to modern frameworks, or transitioning internal systems across environments.

• Familiarity with distributed systems and microservice architectures, including service discovery, API gateways, internal routing, and inter-service communication patterns.
• Understanding of database and data platform migrations, including schema evolution, data validation, ETL workflow transitions, and consolidation across environments or platforms.
• Knowledge of security and compliance requirements, including identity integration (SSO/SAML/OIDC), role-based access control, audit logging, and governance for internal tools.
• Working knowledge of cloud computing platforms and services (AWS, Azure, GCP), including infrastructure-as-code and cloud security best practices.

• Experience with Agile methodologies and project management tools.

• Leadership and Communication:

• Demonstrated ability to take initiative and execute within a project team.

• Proven ability to collaborate effectively with cross-functional teams.

• Excellent communication skills, both verbal and written.

• Problem-Solving: Ability to identify potential risks and issues at the project level and proactively support their mitigation or resolution in partnership with technology leadership. Analytical mindset with strong execution capabilities.

Desired qualifications & experiences:

• Bachelor's Degree.
• Relevant certifications (e.g., PMP, Agile Certified Practitioner).
• Previous experience in FinTech or highly regulated environments.