Site Reliability Engineer
Há 7 dias
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you
WHAT YOU WILL DO
- Shift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-call;
- On call shifts: every 6 weeks, for one week as primary responder and next week as secondary;
- Manage alerts daily, check systems, and escalate issues as needed;
- Be part of a team that provides 24×7 on-call support for critical SaaS events;
- Be available in case of emergencies when team members are not available or need help;
- Document issues and remediation steps;
- Proactively create appropriate monitors in the EKS/K8S ecosystem;
- Deploy to EKS/K8s cluster using Terraform and Helm;
- Learn and maintain existing infrastructure running under Docker Swarm;
- Improve existing infrastructure health by implementing checks and scripts to correct known issues;
- Maintain and develop deployment code;
- Automate manual tasks;
- Implement/integrate new technologies in our Cloud Infrastructure;
- Collaborate with other teams and departments to provide the highest level of support and assistance;
- Apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes;
- Work closely on solutions with Support, Customer Success, Migration, and Professional Services teams to provide the best in class SaaS service to our customers;
- Perform RCA and take necessary corrective actions to prevent the recurrence of issues;
- Create and assign alert-related actions to the appropriate team after the investigation;
- Handle support requests for environment-specific actions;
- Identify and provide automation requirements to improve RCA.
MUST HAVES
- 2+ years of professional experience;
- Experience working with Datadog;
- Hands-on experience as an AWS Cloud Engineer;
- Working knowledge of EKS/Terraform/Helm;
- Working Experience with Docker and Docker Swarm;
- Good understanding of AWS IAM roles and policies;
- Experience logging and monitoring AWS resources using CloudWatch logs;
- Experience working in a Linux environment;
- Proficient in Bash and/or Python scripting;
- A strong understanding of web technologies such as REST APIs;
- Working Experience with monitoring solutions, such as Grafana and Prometheus;
- Excellent oral and written communication skills;
- Customer-facing communication skills to effectively explain issues and RCAs to them;
- Experience in Product/Application Support for SaaS-based products;
- Understanding of APIs, Databases, Systems Architecture, and Design;
- Designing, implementing, and operating in a DevSecOps;
- Excellent communication skills, both written and verbal;
- Ability to work independently as well as within a collaborative environment;
- A technical aptitude with the desire to learn new and evolving technologies;
- Upper-Intermediate English level.
PERKS AND BENEFITS
- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
-
Site reliability engineer sre senior
Há 2 dias
Joinville, Santa Catarina, Brasil Netvagas Tempo inteiro R$90.000 - R$120.000 por anoSe você tem experiência com infraestrutura Cloud, está sempre atualizado nas tecnologias novas, busca desenvolver infraestruturas imutáveis e reproduzíveis, esta vaga é para você Aqui, você será incentivado a simplificar e automatizar ao máximo a infraestrutura, questionar a arquitetura e as tecnologias escolhidas e a resposta não será porque...
-
Python Engineer
1 semana atrás
Joinville, Santa Catarina, Brasil AgileEngine Tempo inteiro R$120.000 - R$240.000 por anoAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...
-
Senior Motor Control Engineer
1 dia atrás
Joinville, Santa Catarina, Brasil Whirlpool Corporation Tempo inteiro R$90.000 - R$120.000 por anoID da Requisição:69586Sobre a Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) Ser a melhor empresa de eletrodomésticos, melhorando continuamente a vida em casa. Como a única grande fabricante de eletrodomésticos para cozinha e lavanderia dos EUA, a empresa está impulsionando inovações significativas para atender às crescentes necessidades dos...
-
Embedded Software Manager
Há 3 dias
Joinville, Santa Catarina, Brasil Whirlpool Corporation Tempo inteiro R$80.000 - R$150.000 por anoRequisition ID:68039About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including...
-
Joinville, Santa Catarina, Brasil Whirlpool Corporation Tempo inteiro R$80.000 - R$120.000 por anoRequisition ID:67962About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including...
-
Associate Industrial Designer
2 semanas atrás
Joinville, Santa Catarina, Brasil Whirlpool Corporation Tempo inteiro R$40.000 - R$60.000 por anoRequisition ID:67820About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand...
-
Site Reliability Engineer
1 semana atrás
Joinville, South Carolina, Brazil Billor Tempo inteiro R$80.000 - R$120.000 por anoAbout UsAt Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...
-
Site Reliability Engineer
2 semanas atrás
Joinville, South Carolina, Brazil Billor Tempo inteiro R$80.000 - R$120.000 por anoAbout UsAt Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...
-
Site Reliability Engineer
4 semanas atrás
Joinville, Brasil BairesDev Tempo inteiroSite Reliability Engineer - Remote Work | REF# Get AI-powered advice on this job and more exclusive features. At BairesDev® we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of...
-
Site Reliability Engineer
3 semanas atrás
Joinville, Brasil AgileEngine Tempo inteiroSite Reliability Engineer (Middle/Senior) ID38916 – OverviewAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards....
-
Site Reliability Engineer
2 semanas atrás
Joinville, Brasil Agileengine Tempo inteiroSite Reliability Engineer (Middle/Senior) ID***** – OverviewAgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work...
-
Site Reliability Engineer
3 semanas atrás
Joinville, Brasil AgileEngine Tempo inteiroSite Reliability Engineer (Middle/Senior) ID38916 – Overview AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards....
-
DevOps Engineer
4 semanas atrás
Joinville, Brasil Amazing Devs Tempo inteiroCompany DescriptionWe suggest you enter details here. Role Description This is a full-time remote role for a DevOps Engineer. The DevOps Engineer will be responsible for managing infrastructure as code, developing and maintaining software, implementing continuous integration and deployment processes, and performing system administration tasks. The DevOps...
-
Software engineer backend
4 semanas atrás
Joinville, Brasil Netvagas Tempo inteiroOverviewWe are looking for a Software Engineer Backend who is passionate about scalable architecture and efficient APIs. You will be responsible for designing, developing, and optimizing our back-end services and database architecture to ensure high performance and reliability. ResponsibilitiesDevelop and maintain scalable RESTful APIs and WebSockets using...
-
Software Engineer
4 semanas atrás
Joinville, Brasil AgileEngine Tempo inteiroJoin to apply for the Software Engineer (Senior) ID42373 role at AgileEngine . AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas such as application development and AI/ML. WHY JOIN US If you’re looking for a place to grow, make...
-
DevOps Engineer
4 semanas atrás
Joinville, Brasil AgileEngine Tempo inteiroJoin to apply for the DevOps Engineer (Senior/Lead) ID38563 role at AgileEngine 2 days ago Be among the first 25 applicants Join to apply for the DevOps Engineer (Senior/Lead) ID38563 role at AgileEngine AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank...
