NOC (Network Operations Center)
2 semanas atrás
Vaga: NOC
- Carga Horária: 6hrs
Local: Estrada Barbante, 1570. Morro do Meio - Joinville/SC
Resumo do Cargo:
- Será responsável por cuidar do monitoramento da rede, realizar suporte avançado a clientes empresariais por chat ou ligação e auxiliar técnicos de campo em manutenções e instalações.
Responsabilidades:
- Suporte avançado por ligação e chat para clientes residenciais e empresariais.
- Monitoramento da rede e clientes.
- Diagnosticar e solucionar problemas relacionados à conexão de internet e dispositivos de rede.
- Registrar atendimentos e soluções no sistema interno.
- Prestar suporte remoto para técnicos de campo.
Qualificações:
- Conhecimento básico em redes e informática.
- Boa comunicação e digitação.
- Habilidade para trabalhar em equipe e resolver problemas.
- Experiência prévia em atendimento ao cliente (desejável).
Benefícios:
Salário base: R$ 1.665
Prêmio Frequência: R$ 200,00
Vale-alimentação: R$ 394,50
Vale-transporte
Plano de Saúde
Direito a folga no mês do aniversário
Estacionamento Gratuito
Auxilio Internet
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