NOC (Network Operations Center)

1 semana atrás


Joinville, Santa Catarina, Brasil Frasanet Provedor Tempo inteiro R$1.500 - R$3.500 por ano

Vaga: NOC

  • Carga Horária: 6hrs

Local: Estrada Barbante, 1570. Morro do Meio - Joinville/SC

Resumo do Cargo:

  • Será responsável por cuidar do monitoramento da rede, realizar suporte avançado a clientes empresariais por chat ou ligação e auxiliar técnicos de campo em manutenções e instalações.

Responsabilidades:

  • Suporte avançado por ligação e chat para clientes residenciais e empresariais.
  • Monitoramento da rede e clientes.
  • Diagnosticar e solucionar problemas relacionados à conexão de internet e dispositivos de rede.
  • Registrar atendimentos e soluções no sistema interno.
  • Prestar suporte remoto para técnicos de campo.

Qualificações:

  • Conhecimento básico em redes e informática.
  • Boa comunicação e digitação.
  • Habilidade para trabalhar em equipe e resolver problemas.
  • Experiência prévia em atendimento ao cliente (desejável).

Benefícios:

Salário base: R$ 1.665

Prêmio Frequência: R$ 200,00

Vale-alimentação: R$ 394,50

Vale-transporte

Plano de Saúde

Direito a folga no mês do aniversário

Estacionamento Gratuito

Auxilio Internet


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