Senior Product Designer

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we're on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing

THE OPPORTUNITY

We are hiring a Senior Product Designer to our CXTech Darwin team in Brazil

You will be joining our CX-Tech team on an exciting journey to redefine digital experiences and enhance our Wellhub ecosystem. This role transcends traditional product design, as we need someone with a strategic mindset and a holistic approach who can effectively steer the direction of our business.

This role transcends traditional product design, as we need someone with a strategic mindset and a holistic approach who can effectively steer the direction of our business. The ideal candidate will prioritize tasks and deliver prototypes swiftly, allowing for a strong focus on impactful design work. This is a remarkable opportunity to collaborate and learn from a talented design community of over 36 diverse designers, making a significant impact on our digital landscape.

YOUR IMPACT

• Define Product Direction: Play a vital role in shaping the direction of our digital products and establishing high standards for design excellence, with a specific focus on our internal tools that enhance customer support operations.
• Ecosystem Design: Oversee the Wellhub ecosystem's end-to-end design, taking ownership of products that directly and indirectly influence our customer experience, from internal tools to the end-user journey.
• Technical Leadership: Act as a technical leader within your team and the broader Wellhub UX community, collaborating with product and engineering leaders to guide your product area's technical vision.
• Roadmap Development: Shape the roadmap for discovery activities by offering critical insights from the user perspective.
• Facilitate Decision-Making: Collaborate closely with senior leadership to guide strategic decisions and align company priorities.
• Cross-Functional Collaboration: Partner with other product teams and CX customer support operations teams to ensure a seamless end-to-end user experience across our ecosystem products and services.
• Design Process Improvement: Work alongside Design Leadership to refine and improve design processes, fostering continuous improvement through effective change management.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Cultural Fit: You align with our values and dynamics, eager to adapt and contribute to Wellhub's innovative and ambitious spirit.
• An End-to-End Problem-Solver: You have an E2E mindset, with the ability to intervene in all areas of the design process and take a project from concept to completion. You are business-aware and can define a clear approach for a project, including providing design estimates.
• A Versatile and Data-Driven Designer: You possess a versatile profile with a strong focus on data analysis. You are highly proficient in UI/UX and have experience creating and maintaining design systems.
• A Proactive and Influential Partner: You are proactive in suggesting new features and contributing to product definition. You possess strong influencing skills and are an excellent communicator with the ability to resolve conflicts and help stakeholders understand design decisions. You are comfortable dealing with ambiguity and prefer taking on poorly framed challenges over well-defined ones.
• A Human-Centered Collaborator: You are skilled in conducting research and gathering user insights to inform your designs, always considering user needs and competitive trends. You have a profound knowledge of user experience processes, information architecture, and interaction design. You are a team player who thrives in collaborative environments and enjoys engaging with stakeholders.
• A Seasoned Professional with a Growth Mindset: You have proven design experience, particularly in technology startups, with a strong background in designing digital platforms and applications. You have a growth mindset, seeing obstacles as opportunities. You also have strong skills in prototyping to explore and communicate design solutions, particularly using Figma.
• A Strong Communicator: You possess exceptional communication skills in both Portuguese and English, enabling you to articulate ideas clearly. You have a passion for storytelling and leveraging data to support your arguments. You are also adept at facilitating remote workshops to support product ideation and decision-making.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Product Design and with Figma are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn't just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It's important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You'll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.