Operational Key Account Management M/F

Há 3 dias

São Paulo, São Paulo, Brasil GEODIS Tempo inteiro US$104.000 - US$130.878 por ano
General information
Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.

This position is also open to anyone recognized as a disabled worker.

Reference

Position description
Type of assignment

Full-time Regular

Function

Support function - Business Development

Job title

Operational Key Account Management M/F

Position requirements and constraints (working hours…)
  • Ensino superior completo em Administração, Logística ou Comércio Exterior.
  • Experiência com atendimento a clientes multinacionais, key accounts ou contratos logísticos de grande porte.
  • Conhecimentos de processos logísticos (freight forwarding, transporte internacional, armazenagem e aduana).
  • Excel avançado e domínio de ferramentas de análise e apresentação (PowerPoint, Power BI etc.).
  • Inglês fluente.
  • Experiência com sistemas de CRM (Salesforce), ERPs logísticos e plataformas de reporte global.
Job description
  • Atuar como ponto focal para a gestão de contratos globais na região, garantindo a execução conforme os SLAs, KPIs e padrões definidos internacionalmente.
  • Apoiar os Global Account Managers na coordenação de fluxos, consolidação de dados, análise de performance e preparação de reuniões executivas.
  • Monitorar indicadores operacionais e comerciais, propondo melhorias e identificando riscos e oportunidades.
  • Garantir a comunicação fluida entre os stakeholders locais e globais (clientes, operação, produto, finanças e TI).
  • Acompanhar a implementação de novos fluxos logísticos, lanes ou serviços relacionados a contratos globais.
  • Participar da elaboração de propostas comerciais (RFPs internacionais), fornecendo suporte técnico e dados estratégicos.
  • Consolidar e reportar dados para apresentações executivas, dashboards e ferramentas analíticas globais.
  • Apoiar iniciativas de padronização, compliance e melhoria contínua nos atendimentos a contas globais.
Applicant's profile

Experience in operations of FF business

Working time (%)

100

Position location
Position place

America, Brazil, São Paulo

Location

São Paulo

Candidate criteria
Minimum level of education required

AUTRE/OTHER

Years of experience in similar position

Confirmed (5 to 10 years of experience)

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