Business Analyst

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The Business Analyst's primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals. Under general direction of Business Analyst Lead to lead and direct analysis activities for high-priority pro jects requiring high degrees of functional integration.Main duties:Strategic Business Analysis Planning & Execution

• Lead enterprise analysis activities.
• Participate in product roadmapping.
• Provide strategic recommendations for current and upcoming product work.
• Assist product owners and managers with backlog management.

Agile Business Analysis Planning & Execution

• Lead requirements elicitation sessions.
• Document user stories and acceptance criteria.
• Develop supporting documentation when applicable including state flow diagrams, data mapping, etc.
• Work independently and with Product Designers to develop user interface design.
• Work with technical and QA teams to size and validate user stories.

EDUCATION  

• Bachelor's degree in related field or equivalent experience.  (Preferred)

  TECHNICAL SKILLS  

• Proficient in MS Office products such as Word, Excel, PowerPoint and Visio  
• Ability to analyze and document backend system information such as data mapping and microservice components.
• Knowledge of defect tracking processes and tools  

  SPECIAL REQUIREMENTS SPECIFIC TO JOB : 

• Ability to work in a highly collaborative environment and consult effectively with employees at all levels
• Strong knowledge of basic and advanced business analysis techniques and strategies.
• Strong knowledge of product design and user experience design concepts.
• Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies.
• Strong organizational and multi-tasking ability.
• Good communication skills both written and spoken.
• Ability to prioritize across many projects and deadlines.
• Strong attention to detail, motivation, and initiative.

EXPERIENCE : 

• Minimum of 3 years of business analysis experience working in a development environment (Required)
• Knowledge of product management concepts and how enterprise software products are positioned and developed.
• Experience working with 3rd party and vendor relationships.  
• Experience with both structured and object-oriented analysis techniques.  
• Proven experience in operational business process improvement.  
• Knowledge of Six Sigma methodologies and other tools supporting fact based decisions.  

  MANAGEMENT  

• Experience leading a team of resources for the coordinated delivery of large or complex projects.

  PREFERRED REQUIREMENTS  

• Financial services or accounting industry experience.  

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at     

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email

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