Analista de Prevenção à Fraude

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we're on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing

TEAM OVERVIEW

This role is for the Risk and Fraud team where you'll join a dynamic team focused on managing and mitigating risks for Wellhub. As a Risk and Fraud Analyst, you will be responsible for analyzing and preventing fraudulent activities, contributing to a secure and trustworthy ecosystem. This position involves working closely with team leaders to execute, refine, and improve fraud detection strategies and strengthen our approach to risk management. This is an excellent opportunity to join a growing team in a critical area, where you can make a significant impact by helping to protect our business and its stakeholders.

YOUR IMPACT

• Lead the analysis of suspicious behaviors across all areas of the ecosystem to identify and prevent fraudulent activity

• Drive the development and implementation of new fraud detection rules and processes to enhance our security measures.

• Own the investigation of complex fraud cases from initial detection to resolution.

• Collaborate closely with cross-functional teams, including engineering, product, and customer experience, to address fraud-related issues.

• Ensure compliance with internal policies and external regulations related to risk and fraud management.

• Partner with data scientists to improve predictive models and tools for fraud detection.

• Establish and maintain detailed records of fraud cases and actions taken.

• Achieve or exceed key performance indicators (KPIs) related to fraud loss reduction and case resolution time.

WHO YOU ARE

• You have a foundational understanding of risk and fraud principles, gained through professional experience or relevant studies.

• We are open to candidates with 1–3 years of experience or those who can demonstrate equivalent analytical skills from other fields.

• You have a curious and analytical mind, with a passion for solving complex problems.

• You are a strong communicator and a true team player who thrives in a collaborative environment.

• You have the ability to work both autonomously and collaboratively.

QUALIFICATIONS

• Proficiency with spreadsheet tools like Excel or Google Sheets.

• Experience querying databases using SQL is a strong plus, and we provide training to help you grow this skill.

• Familiarity with data visualization concepts is preferred.

• Business-level proficiency in English is required as it is the primary language of our team.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

PAID TIME OFF: It's important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You'll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.