Category Manager Graduate

Global Operations

Category Manager Graduate (TikTok Shop - Hardlines or Electronics Start (BS/MS)

Location

:

Sao Paulo

Employment Type

:

Regular

Job Code

:

A00520

Responsibilities

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the LATAM. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities:

• Take ownership of business development by leading lead mining, conducting in-depth lead validation, and executing strategic seller outreach to drive pipeline growth.
• Conduct analysis of the seller onboarding funnel, identify bottlenecks through data-driven insights, and formulate actionable optimization strategies to improve conversion rates.
• Deeply engage in the design and delivery of seller training programs and support initiatives, including developing campaign frameworks, curating webinar content, and providing personalized guidance to enhance seller performance.
• Plan and execute operational strategies, content roadmaps, and growth initiatives for assigned seller segments, aligning with business objectives to drive scale and engagement.
• Act as a key liaison in meetings with partners, contribute to strategic discussions, and lead cross-team communication to ensure alignment on goals and seamless execution of collaborative projects.

Qualifications

Minimum Qualifications

• Final year Bachelors or recent Bachelors graduate in related field.
• Basic understanding of e-commerce operations, with academic projects, internships, or extracurricular experiences in areas like merchant management, digital marketing, or user growth being a plus.
• Data-driven with a strong foundation in analytical thinking; able to grasp key metrics, track progress toward goals, and draw preliminary insights from data.
• Excellent teamwork and communication skills, with the ability to collaborate effectively across teams and contribute proactively to project execution.
• Quick learner with a proactive and adaptable mindset, eager to take on challenges and thrive in a fast-paced environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

Job Information

About ByteDance Brazil

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us